Section 503.5 covers the current ADA Standards for the vertical clearance at passenger loading zones.
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Vertical Clearance: ADA Standard Section 503.5
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Passenger Loading Zones
[See subsections ...]
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Battery-powered Wheelchairs
Battery-powered Wheelchairs Carriers must accept a passenger’s battery-powered wheelchair, including the battery, as checked baggage unless baggage compartment size and aircraft airworthiness...
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Separate “individual with a disability” and “qualified individual”
terms, and to change the prohibition on discrimination to “on the basis of disability” instead of prohibiting discrimination against a qualified individual “with a disability because of...
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How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?
QUESTION: How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?...
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The carrier must designate priority stowage space for at least one wheelchair in the closet or other stowage area
A passenger with a disability who takes advantage of the offer of the opportunity to pre-board may stow his or her wheelchair in this area with priority over other carry-on items brought...
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“Disabilities” rather than the term “handicaps”
The ADA, the EEOC's ADA regulations, and this appendix use the term “disabilities” rather than the term “handicaps” which was originally used in the Rehabilitation Act of 1973, 29 U.S.C....
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§382.143 When must carriers complete training for their personnel?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11472, Mar. 18, 2009]
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Tips for Communicating with Individuals with Cognitive Disabilities
If you are in a public area with many distractions, consider moving to a quiet or private location. Be prepared to repeat what you say, orally or in...
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Chapter 7: Interacting with People with Disabilities
When assisting and interacting with individuals with disabilities, you should use language that gives an accurate, positive view of them....
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1.6.6 Disability.
1.6.6 Disability....
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Qualified individual with a disability
Qualified individual with a disability means an individual with a disability who, with or without reasonable modifications to rules, policies, or practices, the removal of architectural,...
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How do I determine whether a person is an individual with a disability?
How do I determine whether a person is an individual with a disability?...
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1630.2(m) Qualified individual with a disability
(m) Qualified individual with a disability means an individual with a disability who satisfies the requisite skill, experience, education and other job-related requirements of the employment...
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§382.153 What actions do CROs take on complaints?
19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010] When a complaint is made directly to a CRO for a carrier providing service using aircraft with 19 or more passenger...
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§382.159 How are complaints filed with DOT?
[See subsections ...]
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382.159 How are complaints filed with DOT?
382.159 How are complaints filed with DOT? Changes from the corresponding provision of the existing regulation include a time frame for filing informal complaints, a change of postal...
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Individual with a Disability
(Section 382.5) ETA Editor's Note "Individual with a Disability" is defined in section 382.3 of the final rule, not in section 382.5....
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II-2.8000 Qualified individual with a disability
II−2.8000 Qualified individual with a disability. In order to be an individual protected by title II, the individual must be a "qualified" individual with a disability....
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Passenger Drop-Off Areas Checklist
Passenger Drop-Off Areas Checklist If a passenger loading area is provided, you should answer the following questions....
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Qualified Individual with a Disability
Any individual with a disability who: (1) “takes those actions necessary to avail himself or herself of facilities or services offered by an carrier to the general public with respect...
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503 Passenger Loading Zones
[See subsections ...]
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503 Passenger Loading Zones
[See subsections ...]
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Interacting with People With Disabilities
Preparing yourself, your team, and your facilities for meetings, events and conferences that are accessible to those with disabilities will likely result in delivering even better customer...