5) Mercantile ADAAG: Counters: * At least one of each type of sales or service counter where a cash register is located must be accessible....
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5) Mercantile
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments.
[See subsections ...]
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11B-224 Transient lodging guest rooms, housing at a place of education and social service center establishments
[See subsections ...]
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Dogs for Better Lives (Formerly: Dogs for the Deaf)
Award-winning Dogs for Better Lives is a national 501(c)(3) nonprofit located in Central Point, Oregon. Formerly known as Dogs for the Deaf, we have been providing Assistance Dogs to...
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Must all new or reconstructed facilities be accessible?
Forest Service Handbook 7309.11.34.16.1.g details a few very specific exemptions to accessibility requirements in new and existing Forest Service buildings....
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Expanding Your Market: Accessibility Benefits Older Adult Customers
Many older adults, whether they have disabilities or not, are often unwilling to be categorized as “old” or in need of “special services.”...
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410.6.3 Interoperability
Where ICT interoperates outside of a closed system of which it is a part, or where ICT connects to other systems, ICT shall conform to 410.6.3.1 or 410.6.3.2.
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ADA25: #6 of 25 -- Title IV
First, Title IV prohibits telephone companies from discriminating against deaf and hard of hearing people. Second, it mandated the creation of a national relay service program....
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Maintaining Accessibility in Museum Programs
The following are examples of typical museum program maintenance issues: Staff and volunteers working at the information desk or answering questions by telephone should know what...
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49 CFR Part 37 - Transportation for Individuals With Disabilities; Reasonable Modification of Policies and Practices
For the reasons set forth in the preamble, the Department of Transportation amends 49 CFR parts 27 and 37, as follows: PART 37—TRANSPORTATION SERVICES FOR INDIVIDUALS WITH DISABILITIES...
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A7.2(3) Assistive Listening Devices
At all sales and service counters, teller windows, box offices, and information kiosks where a physical barrier separates service personnel and customers, it is recommended that at least...
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Federal Communications Commission
Federal Communications Commission offers technical assistance on the ADA's telephone relay service (TRS) requirements....
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International Hearing Dog, Inc.
All of these services are free and personalized for each recipient. ...
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Expanding Your Market: Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities
U.S. Department of Justice Civil Rights Division Disability Rights Section
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ADA Now - Online Quarterly Newsletter from the ACTCP
ADA Now is an on-line magazine, published quarterly, that provides information and resources on the Americans with Disabilities Act. ADA Now is primarily designed for ADA...
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Does the Americans with Disabilities Act (ADA) apply to the Forest Service?
It applies to State and local government services and public accommodations....
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1. Face-to-Face Communications
For more complex or lengthy exchanges, more advanced aids and services are required....
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Sec.36.403(a) General
to an area of a facility that contains a primary function shall be made so as to ensure that, to the maximum extent feasible, the path of travel to the altered area and the restrooms, telephones...
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Sec.36.310(a) General
(a) General.
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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904.4.1 Parallel Approach
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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904.4.1 Parallel Approach
A portion of the counter surface that is 36 inches (915 mm) long minimum and 36 inches (915 mm) high maximum above the finish floor shall be provided. A clear floor or ground space...
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Filing a complaint
If you believe that a VRS provider has not been following the FCC rules, you may file a complaint with us. There are multiple options for filing a complaint with the...
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Is a transportation operator required to procure vehicles with lifts that have a design load of more than 600 pounds?
No. 49 CFR Part 38 continues to require that lifts have a minimum design load of 600 pounds and that the lift platform accommodate a wheelchair measuring 30 inches by 48...
