Search Results "ACD: Automatic Call Distribution"
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- Healthcare Stories - Fred Nisen Part 1 of 6
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Healthcare Stories - Fred Nisen Part 4 of 6
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Healthcare Stories - Fred Nisen Part 5 of 6
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Healthcare Stories - Fred Nisen Part 6 of 6
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Healthcare Stories - Fred Nisen Part 2 of 6
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- Grohe Minta Touch Pull-Down Kitchen Faucet with Touch Technology
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Mariana Figueiro, Ph.D. 24-hr Lighting Schemes for Older Adults and Persons with Low Vision
Distribution And in terms of distribution, we talked a lot about glare, and a [visual system] is very sensitive to how you provide the light....
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Issue 12: Audible beaconing
Remedy: New types of APS allow calling a louder signal by holding the pushbutton in for more than one second, so audible beaconing is a feature that can be called ‘on request’....
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Telecommunications. (Section-by-Section Analysis)
individuals with disabilities, including the use of automated attendant systems, which are electronic, automated systems and that are a common method for answering and directing incoming calls...
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382.99 What agreements must carriers have with the airports they serve?
Foreign carriers would have two years from the effective date of the rule to ensure that the boarding assistance called for in this rule was actually being provided....
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6. Maintenance and Back-up of TTY Equipment
If a PSAP has a plan for back-up equipment in case some of its equipment malfunctions, the telephone lines malfunction, or there is a power failure, the plan must provide for TTY calls and...
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Private Businesses that Serve the Public: Public Accommodations
Private Businesses that Serve the Public: Public Accommodations Private businesses that provide goods or services to the public are called public accommodations in the ADA....
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Examples of effective communication are:
A pizza delivery service must accept calls through the telephone relay service from a customer who uses a TTY because of a speech disability....
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1 Introduction
More Information For information about the ADA, including the revised 2010 ADA regulations, please visit the Department’s website www.ADA.gov; or, for answers to specific questions, call...
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382.35 May carriers require passengers with a disability to sign waivers or releases?
., making passengers with disabilities sit on blankets or restricting such passengers to so-called “corrals” in terminals), but we believe they are still useful examples of the sort of discriminatory...
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Transfer Platforms
Clear floor or ground space - used for parking wheelchair or mobility devices (commonly called "wheelchair parking") - is required at the transfer platform. ...
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Substantial limitation
secondary school students, a group of knowledgeable persons draw upon information from a variety of sources in making this determination.22 The group of knowledgeable persons is often called...
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16. Q: What is a TDD and does every police station have to have one?
Arrestees who are deaf or hard of hearing, or who have speech disabilities, may require a TDD for making outgoing calls....
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RESOURCES
If you have questions and would like to speak to an ADA Specialist, please call the ADA Information Line at 800‒514‒0301 (voice); 800‒514‒0383 (TTY)....
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29. Q: Are there any reference books or video tapes that might help me further understand the obligations of child care providers under title III?
Copies are available for a nominal fee by calling The Arc's National Headquarters in Arlington, Texas: 800‒433‒5255 (voice) 800‒855‒1155 (TDD) Under a grant provided by the Department...
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Emergency Services
The department cannot rely on the telecommunication relay service; it must promptly receive and respond to a direct call from people with disabilities who use TTYs or computer modems....