(a) Hotel owners seeking to construct a Newly Constructed Hotel must, prior to the start of construction, submit to the HWI ADA Compliance Officer (designated pursuant to Paragraph 27) a...
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18(a)
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VIII. MONITORING
Decree, or upon the completion of the alterations required by this Consent Decree, whichever is earlier, Defendants shall allow the United States to perform a complete inspection of the Hotel...
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Section 36.406(c) Places of Lodging (Section-by-Section Analysis)
For many years the Department has received inquiries from members of the public seeking clarification of ADA coverage of rental accommodations in timeshares, condominium hotels, and mixed-use...
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III-4.3420 Outgoing calls by customers, clients, patients, or participants
patients, or participants are permitted to make outgoing calls on "more than an incidental convenience basis. " For example, TDD's must be made available on request to hospital patients or hotel...
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Customer Service Issues for People with Disabilities
Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible....
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Number of Accessible Guest Rooms
Data submitted by the hotel and motel trade group showed that hotel stays are almost equally divided between business travel and non-business travel....
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13. Staff
Is the hotel staff trained to offer assistance, upon request, to persons with disabilities who cannot transport their luggage to/from their guestrooms/suites and who may need assistance...
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"Place of Lodging" (Section-by-Section Analysis)
The Department proposes to add a definition of "place of lodging" that will be used in proposed § 36.406(c) to address the coverage of rental accommodations in time-shares, condominium hotels...
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9.1 Hotels, Motels, Inns, Boarding Houses, Dormitories, Resorts and Other Similar Places of Transient Lodging
[See subsections ...]
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BACKGROUND
. §§12181-12189 ("title III"), with the United States with respect to an incident that allegedly occurred at an independent franchise office owned and operated by Block LLC, located at 5804...
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BACKGROUND
States of America (“United States”) commenced this action against Defendants Employees’ Retirement Systems of Alabama, Teachers’ Retirement Systems of Alabama (collectively “RSA”), and PCH Hotels...
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16(i)
(i) On each anniversary of the Effective Date, the ADA Consultant shall also file a report with the Court and the Parties summarizing the hotel owners’ compliance efforts, but not identifying...
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IV. GENERAL INJUNCTIVE RELIEF
shall not discriminate against individuals on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of the Hotel...
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21. BRAND STANDARDS, QUALITY ASSURANCE INSPECTIONS
(v) One removable tub seat for each and every accessible tub room in the hotel that does not have a built-in seat....
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JURISDICTION
At the time of the Complaint, Block LLC, an independent franchise operating under the trade name "H&R Block," operated approximately 150 retail tax offices within the State of Texas....
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IV. RESOLVING ADA COMPLAINTS THROUGH MEDIATION
because the hotel's airport shuttle was not accessible. ...
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Other Safety tips:
Ask about unsafe areas near the hotel. Use the “Peep Hole” in the guestroom door to determine who is on the other side before you open the door....
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III. FACILITIES COVERED BY THIS CONSENT DECREE
This Consent Decree shall apply to all public use and common use areas within the Hotel and related facilities, including, but not limited to, the public entrances to the Hotel, the guest...
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Section 36.406(c) Places of Lodging (Section-by-Section Analysis)
and corporate hotel facilities that operate as places of lodging (as that term is now defined in § 36.104)....
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General: ADA Standard Section 217.1
Section 217.1 of the ADA Standards covers information in the current ADA Standards on scoping requirements for telephones.
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Hold and release of accessible guest rooms and third-party reservations. (Section-by-Section Analysis)
As in the ticketing context, regulating in the area of hotel reservations involves complicated issues, such as guest room dispersion and variable pricing. ...
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13.18 Quality Assurance Inspections
13.18 “Quality Assurance Inspections” means the periodic inspections by HWI’s Quality Assurance Department of each hotel in the system according to standard schedules applied across the...
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Communication
Hotel team members who have direct contact with guests should be prepared and ready to communicate with customers with disabilities....
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PUBLIC USE
Examples of public use areas may include a hotel lobby, movie theater, concert hall, public restroom, sales floor of a retail store, or dining room within a restaurant. ◼...