A paratransit passenger's request for a driver to help him or her navigate an incline (e.g., a driveway or sidewalk) with the passenger's wheeled device should generally be granted....
Search Results "Customer Service"
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22. Navigating an Incline, or Around Obstacles
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§ 37.101 Purchase or lease of vehicles by private entities not primarily engaged in the business of transporting people
[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25416, May 21, 1996]
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§ 37.37(e)
(e) Transportation systems operated by private clubs or establishments exempted from coverage under title II of the Civil Rights Act of 1964 (42 U.S.C. 2000-a(e)) or religious...
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Subpart B—Buses, Vans and Systems
[See subsections ...]
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11B-904.4.2 Forward approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum shall be provided. Knee and toe space complying with Section 11B-306...
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11B-904.4.2 Forward approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum shall be provided. Knee and toe space complying with Section 11B-306...
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904.4.2 Forward Approach
A portion of the counter surface that is 30 inches (760 mm) long minimum and 36 inches (915 mm) high maximum shall be provided. Knee and toe space complying with 306 shall be...
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904.4.2 Forward Approach
904.4.2 Forward Approach. A portion of the counter surface that is 30 inches (760 mm) long minimum and 36 inches (915 mm) high maximum shall be provided. Knee and toe space complying...
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Undue Burden
Public entities are not required to provide an auxiliary aid or service that would fundamentally alter the program, service, or activity or would result in undue financial and administrative...
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Attachment D: HUMBOLDT COUNTY POLICE DEPARTMENT POLICY STATEMENT REGARDING EFFECTIVE COMMUNICATION WITH PEOPLE WHO ARE DEAF OR HARD OF HEARING
Officers must ask persons who are deaf or hard of hearing what type of auxiliary aid or service they need....
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Assistive Technology Industry Association
The Assistive Technology Industry Association (ATIA) is a not-for-profit membership organization of manufacturers, sellers and providers of technology-based assistive devices and/or services...
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Section 36.310 Transportation Provided by Public Accommodations (Preamble, Section-by-Section Analysis)
The stated examples include hotel and motel airport shuttle services, customer shuttle bus services operated by private companies and shopping centers, student transportation, and shuttle...
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Section 36.310 Transportation Provided by Public Accommodations (Section-By-Section Analysis and Response to Comments)
The stated examples include hotel and motel airport shuttle services, customer shuttle bus services operated by private companies and shopping centers, student transportation, and shuttle...
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Section 1193.33 Accessibility and usability
additional charge; (2) provide end-user documentation in alternate format or alternate modes upon request at no additional charge where end-user documentation is provided; (3) ensure usable customer...
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III-4.6100 Examinations
Where necessary, an examiner may be required to provide auxiliary aids or services, unless it can demonstrate that offering a particular auxiliary aid or service would fundamentally alter...
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B. Legal foundation for Web accessibility
Similarly, many public entities under title II are using websites to provide the public access to their programs, services, and activities....
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Attachment E: GUIDE FOR LAW ENFORCEMENT OFFICERS
Provide aids or services as necessary to ensure that the deaf or hard of hearing individual understands what you are saying and that you understand him or her....
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Accessibility Policy for Public Entity
to view or download the PDF version of "Accessibility Policy for Public Entity" (12 KB PDF)] It is the policy of ______________________________(public entity) to make our programs, services...
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National Association of State Directors of Developmental Disabilities Services (NASDDDS)
The National Association of State Directors of Developmental Disabilities Services (NASDDDS) represents the nation's agencies in 50 states and the District of Columbia providing services...
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USDA Forest Service Built Environment Image Guide (BEIG)
The "Built Environment Image Guide" (BEIG) provides guidance for improving the image, aesthetics, sustainability, and overall quality of the Forest Service's built environment....
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§ 36.501(b) Injunctive relief
Where appropriate, injunctive relief shall also include requiring the provision of an auxiliary aid or service, modification of a policy, or provision of alternative methods, to the extent...
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Sec.36.501(b) Injunctive relief
Where appropriate, injunctive relief shall also include requiring the provision of an auxiliary aid or service, modification of a policy, or provision of alternative methods, to the extent...
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United States of America v. HRB Tax Group, Inc., H&R Block Tax Services LLC and HRB Advance LLC - Settlement Agreement
H&R BLOCK TAX SERVICES LLC AND HRB ADVANCE LLC UNDER THE AMERICANS WITH DISABILITIES ACT DEPARTMENT OF JUSTICE COMPLAINT NUMBER 202-76-97...
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Service Animals and Emotional Support Animals
Individuals with disabilities may use service animals and emotional support animals for a variety of reasons....
