The methodology used to quantify the costs of additional staff training is presented in Section 3.7. ...
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4.2.6. Staff Training Frequency
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Maintaining Accessible Features for Customers
Without training, housekeeping staff and bellmen can unwittingly compromise the best intentions to provide access....
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19. What are the possible outcomes of mediation in the Program?
Resolutions may include removing barriers, implementing compliant policies, conducting training, paying money to complainants, and/or providing a simple apology....
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§ 38.95(b)(3) Emergency operation
(3) Emergency operation. The lift shall incorporate an emergency method of deploying, lowering to ground or platform level with a lift occupant, and raising and stowing the empty...
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Winter Wonderland????
Where did the parking space go? Below is a link to a news report for a similar situation in Charlotte, NC where snow during the winter months has become problematic, blocking access...
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A. Accessibility of Terminal Facilities and Services
[Sec. 382.23(d)] As appropriate to your specific responsibilities and duties when dealing with the traveling public and consistent with all carriers’ obligation to ensure training to...
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§1630.4(a)(1)(ii)
(ii) Hiring, upgrading, promotion, award of tenure, demotion, transfer, layoff, termination, right of return from layoff, and rehiring;
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Special needs request form
□ Distribute a comprehensive special needs request form with the pre-registration materials when pre-registration is required for a public or employee meeting, training or event....
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AIAU ADA Tolerances and Acceptable Measurements Training Course 1.5 LUs
ADA Tolerances and Acceptable Measurements Learn how to analyze and apply ADA and other accessibility tolerance language where it is different from building code tolerance...
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What employment practices are covered by the ADA?
This includes not only hiring and firing, but job application procedures (including the job interview), job assignment, training, and promotions....
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§102(a) General Rule
individual with a disability because of the disability of such individual in regard to job application procedures, the hiring, advancement, or discharge of employees, employee compensation, job training...
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Accessible Customer Information
Alternate formats of printed information for customers have to be kept up to date to be useful. Offering a Braille brochure with old telephone numbers or a large-print equipment...
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SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND AURORA HEALTH CARE UNDER THE AMERICANS WITH DISABILITIES ACT
SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND AURORA HEALTH CARE UNDER THE AMERICANS WITH DISABILITIES ACT DJ# 202-85-105
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§ 38.23(d)(3) Mobility aids accommodated
(3) Mobility aids accommodated. The securement system shall secure common wheelchairs and mobility aids and shall either be automatic or easily attached by a person familiar with the...
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Check-In and Check-Out Procedures
Train your staff to simply place a cardboard edge horizontally below a signature line or orient the opening of a signature template wherever a signature is required. Room Keys....
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1193.33(c) (Advisory Guidance)
This paragraph requires manufacturers to consider including information on accessibility in training a manufacturer provides to its staff....
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Crisis Response
Crisis Response: Through settlement agreements with the Department, police departments in Portland and Seattle trained additional officers to serve on Crisis Intervention Teams (CIT). ...
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F. Complaint Collection and Review Process
The ADA Coordinator will be trained in and knowledgeable about the ADA and the terms of this Agreement, and will investigate any complaint that the County, election judges, or any other...
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Provider knowledge
As we see in Jack’s story above, a provider’s lack of knowledge is one barrier to accessing health care for patients with physical disabilities. Some doctors might say, “I’m not an...
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Attitudinal Barriers
Health care providers may view physical disability as an illness or an abnormality that needs to be “fixed” rather than a natural condition of a person’s life. They may fail to...
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Attitudinal Barriers
People with disabilities need to be able to recognize health care providers’ unintentional yet unproductive attitudes towards them. Educate your health care provider about...
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§ 36.303(g)(9) Operational requirements
(9) Operational requirements. On or after January 17, 2017, whenever a public accommodation provides captioning and audio description in a movie theater auditorium exhibiting digital...
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Evaluate Your Need to Identify as Someone Who Requires Assistance During an Evacuation
You do not have to identify as a person with a permanent disability to qualify for needing assistance. There are many people, including those who identify and those who do not...
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SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND BLAIR COUNTY, PENNSYLVANIA
DJ# 204-64-153 This settlement agreement (the “Agreement”) is entered into as of February 25, 2014 (“Effective Date”), between the United States of America and Blair County,...