content are accessible; Develop and implement a plan for making existing web content more accessible; Provide a way for online visitors to request accessible information or services...
Search Results "Guest Service"
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WEB-BASED SERVICES AND PROGRAMS
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Food and Beverage Service
The Food Service: Accommodating Diners with Disabilities factsheet provides both legal standards and promising practices for paths of travel, approach to dining spaces, seating, dining...
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B. How Does a TTY Work?
Before further discussion of the requirements for emergency communications services under Title II of the ADA, let’s do a quick review of how TTYs work....
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C. ADA Fundamentals
The cornerstone of Title II of the ADA is this: no qualified person with a disability may be excluded from participating in, or denied the benefits of, the programs, services, and activities...
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Mind's Eye Audio Description for Television, Film and Video
Audio description services are typically provided through the use of the Secondary Audio Programming (SAP) channel that can be switched on/off with a button located on the TV or remote control...
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Using State and Local Government Services and Activities: What to Expect
Using State and Local Government Services and Activities: What to Expect State and local governments offer a wide variety of services and activities that returning service members...
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11B-224.7 Housing at a place of education
Housing at a place of education subject to this section shall comply with Sections 11B-224.1 through 11B-224.6 and 11B-806 for transient lodging guest rooms....
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Section 37.121 Requirement for Comparable Complementary Paratransit Service
to provide paratransit service that is both comparable and complementary to the fixed route service....
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Forward Approach: ADA Standard Section 904.4.2
A portion of the counter surface that is 30 inches (760 mm) long minimum and 36 inches (915 mm) high maximum shall be provided. Knee and toe space complying with 306 shall be...
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11B-904.4.2 Forward approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum shall be provided. Knee and toe space complying with Section 11B-306...
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11B-904.4.2 Forward approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum shall be provided. Knee and toe space complying with Section 11B-306...
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Expanding Your Market: Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities
U.S. Department of Justice Civil Rights Division Disability Rights Section
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Service animal access to areas of a public accommodation. (Section-by-Section Analysis)
Service animal access to areas of a public accommodation....
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Bed Height Fact Sheet
The hotel industry strives for customer satisfaction and an exemplary guest experience....
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DEFINITIONS
The term "appropriate auxiliary aids and services" shall mean: Qualified interpreters on-site or through video remote interpreting (VRI) services; note takers; computer-aided...
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The benefits of VRS
VRS offers several features not available with the text-based forms of TRS: VRS allows those persons whose primary language is ASL to communicate in ASL, instead of having...
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1193.33(c) (Advisory Guidance)
Paragraph (c) 1. This paragraph requires manufacturers to consider including information on accessibility in training a manufacturer provides to its staff. For example, if...
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III-4.3200 Effective communication
In order to provide equal access, a public accommodation is required to make available appropriate auxiliary aids and services where necessary to ensure effective communication....
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Federal Service Dog Law in Plain English
Federal Service Dog Law in Plain English By Kea Grace for anythingpawsable.com Most working and Service Dog handlers and trainers understand that United States federal law provides...
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QuickCaption Remote Realtime Captioning CART
Realtime notes are also emailed directly to the student/client upon completion of the assignment (as well as to the instructor/presenter and/or to disabled student services office, if requested...
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Attachment A
What is a Service Animal? Service animals are individually trained to work or perform tasks for individuals with disabilities....
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What types of communication aids and services would a public accommodation be required to provide to persons with HIV or AIDS?
What types of communication aids and services would a public accommodation be required to provide to persons with HIV or AIDS?...
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11B-215.4 Transient lodging
Guest rooms required to comply with Section 11B-224.4 shall provide fire alarms complying with Chapter 9, Section 907.5.2.3.3, and carbon monoxide alarms, where provided, complying with...
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11B-215.4 Transient lodging
Guest rooms required to comply with Section 11B-224.4 shall provide fire alarms complying with Chapter 9, Section 907.5.2.3.2, and carbon monoxide alarms, where provided, complying with...
