, as well as equal access to other services offered to Netflix members (such as Netflix “recommendations” and genre-sorted movie listings)....
Search Results "Customer Service"
Commonly Searched Documents
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National Association of the Deaf, Western Massachusetts Association of the Deaf and Hearing Impaired, and Lee Nettles, Plaintiffs v. NETFLIX, INC., Defendant - Statement of Interest
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A trailhead
A trailhead (for purposes of FSORAG and FSTAG) is a site designed and developed by the Forest Service or other Government agency, a trail association, trail maintaining club, trail partner...
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New Customers
New Customers More than 50 million Americans—18% of our population—have disabilities, and each is a potential customer....
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B. Accessible Routes To All Service/Activity Areas
Accessible Routes To All Service/Activity Areas Everyone must be able to get to each of the various areas where activities and services take place....
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§35.130(b)(1)
(1) A public entity, in providing any aid, benefit, or service, may not, directly or through contractual, licensing, or other arrangements, on the basis of disability --...
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§ 35.130(b)(1)
(1) A public entity, in providing any aid, benefit, or service, may not, directly or through contractual, licensing, or other arrangements, on the basis of disability—...
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9.5 Transient Lodging in Homeless Shelters, Halfway Houses, Transient Group Homes, and Other Social Service Establishments
[See subsections ...]
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i. EIT for effective communication in accessible rooms
EIT for effective communication in accessible rooms The Department's title III regulation, 28 CFR 36.303(d)(1) requires places of public accommodation that provide customers, patients...
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§382.117(b)
(b) You must permit the service animal to accompany the passenger with a disability at any seat in which the passenger sits, unless the animal obstructs an aisle or other area that must...
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212.3 Sinks
EXCEPTION: Mop or service sinks shall not be required to comply with 212.3....
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382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal?
The final rule does not require a stop for this purpose, but we believe that airlines and airports interested in good customer service would allow a brief stop for this purpose....
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Safety Always Considered
., a service animal cannot block the aisle or an exit....
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Ensure that communication with people with disabilities is as effective as communication with people without disabilities
Take appropriate steps to ensure that communication with people with disabilities is as effective as communication with people without disabilities, and provide auxiliary aids and services...
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§ 36.202(a) Denial of participation.
individual or class, directly, or through contractual, licensing, or other arrangements, to a denial of the opportunity of the individual or class to participate in or benefit from the goods, services...
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Sec.36.202(a) Denial of participation
individual or class, directly, or through contractual, licensing, or other arrangements, to a denial of the opportunity of the individual or class to participate in or benefit from the goods, services...
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225(f)(4) Suspension or revocation of certification
State whose program has been suspended or revoked, the Commission shall take such steps as may be necessary, consistent with this section, to ensure continuity of telecommunications relay services...
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What is program accessibility?
Any alternative program must integrate all customers and must not be a separate, segregated program just for persons with disabilities....
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11B-224.8.2 More than 50-bed facilities
Facilities with more than 50 beds that provide common use bathing facilities, shall provide at least one roll-in shower with a seat that complies with Section 11B-608. When separate...
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INFORMATION/COMMUNICATIONS ISSUES
INFORMATION/COMMUNICATIONS ISSUES
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§ 36.302(c)
(c) * * * * *
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§ 35.151(e)(1)
(1) In sleeping rooms covered by this section with more than twenty-five beds, five percent (5%) minimum of the beds shall have clear floor space complying with section 806.2.3.
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What if the Guidelines Appear To Conflict With Each Other?
It may appear that some accessibility guidelines conflict with other guidelines or codes, or with the realities of the outdoor environment. Railings must be high enough to protect...
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9.5.2(1)(b)
(b) Alteration of other areas shall be consistent with the new construction provisions of 9.5.1.
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7. Medicine
A passenger's request to take medication while aboard a fixed route or paratransit vehicle or in a transit facility should be granted. For example, transit agencies should modify...