A passenger's request to take medication while aboard a fixed route or paratransit vehicle or in a transit facility should be granted. For example, transit agencies should modify...
Search Results "Customer Service"
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7. Medicine
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17. Exposing Vehicle to Hazards
If the passenger requests that a vehicle follow a path to a pick up or drop off point that would expose the vehicle and its occupants to hazards, such as running off the road,...
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2. Pick Up and Drop Off Locations with Multiple Entrances
A paratransit rider's request to be picked up at home, but not at the front door of his or her home, should be granted, as long as the requested pick-up location does not pose a...
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§ 35.151(e)(1)
(1) In sleeping rooms with more than 25 beds covered by this section, a minimum of 5% of the beds shall have clear floor space complying with section 806.2.3 of the 2010 Standards.
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11B-224.8.2 More than 50-bed facilities
Facilities with more than 50 beds that provide common use bathing facilities, shall provide at least one roll-in shower with a seat that complies with Section 11B-608. When separate...
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382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal?
The final rule does not require a stop for this purpose, but we believe that airlines and airports interested in good customer service would allow a brief stop for this purpose....
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Boost Your Business - Chapter 1 - Introduction
Boost Your Business - Chapter 1 - Introduction
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New Customers
New Customers More than 50 million Americans—18% of our population—have disabilities, and each is a potential customer....
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III-7.8400 Business and mercantile
III−7.8400 Business and mercantile (ADAAG §7). 1) Sales and service counters with cash registers: At least one of each type of sales or service counter where a cash register is located...
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Q'Straint : QUANTUM - Complete Wheelchair Securement in 25 Seconds
Q'STRAINT's Mitch Douillard demonstrates how easily and QUICKLY the QUANTUM secures a wheelchair passenger from boarding to secured and ready to go in real time. The QUANTUM secures...
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Q'Straint : QUANTUM User Experience - A First Hand Account
QUANTUM user Beverly Brown talks about her day to day experience using the QUANTUM and how its has made public transportation an independent, more enjoyable experience for her....
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Q'Straint : QUANTUM Automatic Rear-Facing Wheelchair Securement Station
The Transportation Industry's First Fully Automatic Rear-Facing Wheelchair Securement Station. get more information at: http://www.thequantumleap.com QUANTUM is redefining...
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Q'Straint : On Board with the QUANTUM - Automatic Wheelchair Securement
Q'STRAINT's Mitch Drouillard gives a demo with Manatee County Area Transit, who recently rolled out a QUANTUM program. The demo aims at gathering commuter experience, driver feedback...
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Q'Straint : Importance and Benefits of QUANTUM Automatic Wheelchair Securement
The Q'STRAINT and MCAT teams reaches out to the community to show the QUANTUM to different agencies in the Tampa, FL area to allow them to become more familiar with system. Here they...
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§ 38.111(a)(2)
) of this part connected to a car accessible to persons using wheelchairs or mobility aids, and at least one space complying with §§38.125(d) (2) and (3) of this part, to provide table service...
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What is program accessibility?
Any alternative program must integrate all customers and must not be a separate, segregated program just for persons with disabilities....
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II-3.4000 Separate benefit/integrated setting
A separate program must be appropriate to the particular individual. 3) Individuals with disabilities cannot be excluded from the regular program, or required to accept special services...
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Communicating with people with disabilities: Ask Me First Video
This 2:30 min video was created by the National Service Inclusion Project and sponsored by the Corporation for National and Community Service....
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Sec.36.303(f) Alternatives
If provision of a particular auxiliary aid or service by a public accommodation would result in a fundamental alteration in the nature of the goods, services, facilities, privileges, advantages...
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11B-212.3 Sinks
Exceptions: Mop, service or scullery sinks shall not be required to comply with Section 11B-212.3....
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11B-212.3 Sinks
Exceptions: Mop, service or scullery sinks shall not be required to comply with Section 11B-212.3....
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General Information About Text-to-9-1-1 for the Deaf, Deafblind, Hard of Hearing, & Speech Disabled
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How to Text 9-1-1 for the Deaf, Deafblind, Hard of Hearing, & Speech Disabled
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Important Facts About Text-to-9-1-1 for the Deaf, Deafblind, Hard of Hearing, & Speech Disabled
