In areas of refuge that have a two-way emergency communications system, instructions on the use of the area under emergency conditions shall be posted adjoining the communications system...
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1003.2.13.5.4 Instructions
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The 10 Commandments for Communicating with People who Have Disabilities Video
The 10 Commandments for Communicating with People who Have Disabilities (Source: National Center for Access Unlimited)....
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ZoomText 10.1 for Windows 8 Introductory Video
Introducing ZoomText 10.1 for Windows 8! The newest version of ZoomText contains many new features and enhancements, including support for Windows 8, Internet Explorer 10, and...
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ZoomText Magnifier/Reader Demonstration Video
Demonstration of the ZoomText Magnifier/Reader by AiSquared
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ZoomText Overview and Feature Set Video
This video provides an overview of ZoomText softwares magnification features.
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Demonstration of Humanware's Trekker Breeze+ by Peter Tucic
Check out a fantastic upgrade to an already great product, the Trekker Breeze. In this video Peter Tucic gives the NEW Trekker Breeze+ a spin and finds out how it can be used for...
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Regulations about Ticket Sales
Does the transaction of selling a ticket fall under a public accommodation's requirement to communicate effectively with an individual with a disability, per 36.303(c)(1) ?...
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1. What does direct and equal access mean?
“Direct access” means that PSAPs must directly receive TTY calls without relying on an outside relay service or third-party services. “Equal access” means that the telephone...
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Key Meeting Points
Key Meeting Points: Writing key points from the presentations and discussion on a blackboad or easel-mounted chart pad helps everyone follow the meeting's proceedings.
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How will the FCC determine which actions are readily achievable?
How will the FCC determine which actions are readily achievable? The "readily achievable" standard requires companies to incorporate access features that are easily...
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II-7.1100 Primary consideration.
[Insert the following text after the first paragraph of this section, p. 39.] ILLUSTRATION: A county's Supervisor of Elections provides magnifying lenses and readers for...
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7. Training Call Takers to Respond Effectively to TTY Calls
PSAPs should train their call takers to effectively recognize and process TTY calls. Providing appropriate equipment is only as effective as your staff training. The ADA does not...
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§ 1194.23(f)
(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate...
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Captioning at sporting venues. (Section-by-Section Analysis)
The Department is aware that individuals who are deaf or hard of hearing have expressed concerns that they are unaware of information that is provided over the public address...
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Section 36.303 Auxiliary Aids and Services (Section-by-Section Analysis)
[See subsections ...]
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§ 36.303(g) Sports stadiums
(g) Sports stadiums. One year after the effective date of this regulation, sports stadiums that have a seating capacity of 25,000 or more shall provide captioning on the...
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§ 36.303 Auxiliary aids and services
§ 36.303 Auxiliary aids and services * * * * *
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6. Fire Safety
6. Are fire-safety information, maximum room rate information, telephone and television information cards, guest services guides, restaurant menus, room service menus, and all other...
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J) Calling 9‒1‒1 and Other Emergency Services
Dialing 9‒1‒1 is the most familiar and effective way Americans have of finding help in an emergency. The ADA requires all telephone emergency services to provide direct, equal access...
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§ 35.160(b)
(b) A public entity shall furnish appropriate auxiliary aids and services where necessary to afford individuals with disabilities and their companions who are individuals with...
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§35.160(b)
(b)
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§35.160(b)(2)
(2) In determining what type of auxiliary aid and service is necessary, a public entity shall give primary consideration to the requests of the individual with disabilities.
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Inclusive Safety information
Consider two methods of informing attendees of safety information and procedures. The first is to include safety content in daily briefings and the second is to include personal...
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CONTRACTING FOR EMERGENCY SERVICES
Many local governments provide emergency services through contracts with other local governments or private relief organizations. These entities may not fully understand the role...
