(1) Automated airport kiosk location, date and time of transaction, customer account numbers, and the kiosk identifier are not required to be audible;...
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§ 27.71(k)(5)(i)(D)(1)
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C. General Complaint Resolution Tips
You should familiarize yourself with this manual (and Appendix V containing the full text of part 382) and your carrier’s policies (concerning the law as well as good customer service...
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§382.29(a)
(a) Except as provided in paragraph (b) of this section, you must not require that a passenger with a disability travel with another person as a condition of being provided air transportation...
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§382.115(e)
(e) The accessibility requirements for onboard video safety presentations that carriers must meet are outlined in section 382.69....
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§382.67(f)
(f) As a carrier, you must offer pre-boarding to a passenger stowing his or her wheelchair in the cabin....
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§382.157(f)(1)
(1) As either carrier in a codeshare relationship, you must comply with paragraphs (c) through (e) of this section for—...
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1.6.16 Sponsor.
A public agency or private owner of a public-use airport that submits to the DOT an application for financial assistance. (U.S.C. § 47102 (26))....
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§382.27(b)
(b) You may require a passenger with a disability to provide up to 72 hours' advance notice and check in one hour before the check-in time for the general public to receive carrier-supplied...
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“Priority” Seating Method
“Priority” Seating Method Carriers may designate an adequate number of “priority” seats for passengers with a disability who meet the above requirements and who request a seating accommodation...
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§382.10(a)
(a) As a U.S. or foreign carrier, you may apply to the Department for a determination that you are providing an equivalent alternative to passengers with disabilities....
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§382.11(a)
(a) As a carrier, you must not do any of the following things, either directly or through a contractual, licensing, or other arrangement:...
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§382.15(b)(1)
(1) This assurance must commit the contractor to compliance with all applicable provisions of this Part in activities performed on behalf of the carrier....
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§382.43(c)(1)(i)
(i) Web pages associated with obtaining the following core air travel services and information that are offered on your primary Web site are conformant by December 12, 2015:...
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§ 382.43(c)(1)(i)
(i) Web pages associated with obtaining the following core air travel services and information that are offered on your primary Web site are conformant by December 12, 2015:...
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6. PROJECT COST DETERMINATION:
In accordance with Education Code Section 17280, the estimated construction cost used in determining exemption from DSA review shall not include the cost of air-conditioning equipment1 and...
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§382.151(a)
(a) As a carrier providing service using aircraft with 19 or more passenger seats, you must designate one or more CROs....
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§382.133(b)(1)
(1) The device does not meet requirements for medical portable electronic devices set by the foreign carrier's government if such requirements exist;...
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§27.71(h)(1)
(1) Airports must consult with one or more service animal training organizations regarding the design, dimensions, materials and maintenance of service animal relief areas;...
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§382.141(a)(1)(ii)
(ii) Your procedures, consistent with this part, concerning the provision of air travel to passengers with a disability, including the proper and safe operation of any equipment used to...
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§ 382.49 Security screening of passengers
(b) Except as provided in paragraph (c) of this section, if a qualified individual with a disability requests a private screening in a timely manner, the carrier shall provide it in time...
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§382.19(a)
(a) As a carrier, you must not refuse to provide transportation to a passenger with a disability on the basis of his or her disability, except as specifically permitted by this part....
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§382.157(f)(1)(iii)
(iii) Disability-related complaints forwarded by another carrier or governmental agency with respect to difficulties encountered in connection with service you provide...
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§382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...
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§ 382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...