Written Complaints Received after the Trip You should be aware of your carrier’s established procedure for resolving written complaints from passengers with a disability....
Search Results "Air Carrier Airport"
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Written Complaints Received after the Trip
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Reasonable Modification of Policies
The NPRM proposed adding language to the rule, parallel to that in Department of Justice ADA rules, the Department's Air Carrier Access Act and, more recently, ADA passenger vessel rules...
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§382.83 Through what mechanisms do carriers make seating accommodations?
[See subsections ...]
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Subpart B—Accessibility Requirements in Specific Operating Administration Programs: Airports, Railroads, and Highways
[See subsections ...]
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§27.71(h)(2)
(2) Airports must establish at least one relief area in each airport terminal;...
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4.34.2(9)
Those portions of heating, ventilating, and air conditioning equipment requiring regular, periodic maintenance and adjustment by the resident of a dwelling shall be accessible to people...
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Embedded Inaccessible Third-Party Plug-In Applications and Links to Inaccessible External Web Sites and Applications
They reasoned that if Part 382 requires a carrier's public-facing Web content to be accessible, and the carrier contracts with a third party to provide downloadable software on its Web site...
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A. Executive Order 12866 (Regulatory Planning and Review), Executive Order 13563 (Improving Regulation and Regulatory Review), and DOT Regulatory Policies and Procedures
For carriers, we expect the process of making their Web sites accessible (e.g., developing a detailed Web site inventory) to result in an improved ability to identify and clean up existing...
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382.63 What are the requirements for accessible lavatories?
Also, if a carrier replaces a lavatory on an aircraft with more than one aisle it must replace the lavatory with an accessible unit....
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Zurn Z1209 Vertical Offset Siphon Jet Water Closet Support System
FEATURES: Vertical, offset water closet carrier 300 lb. load capacity...
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225(b)(2) Use of general authority and remedies
administering and enforcing the provisions of this section and the regulations prescribed thereunder, the Commission shall have the same authority, power, and functions with respect to common carriers...
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§382.101(a)
(a) The boarding or deplaning process occurs at a U.S. airport that is not a commercial service airport that has 10,000 or more enplanements per year;...
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§382.157(g)
(g) Each carrier, except for carriers in codeshare situations, shall comply with paragraphs (c) through (e) of this section for disability-related complaints it receives from or on behalf...
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§382.133(b)(2)
(2) The device does not meet requirements for medical portable electronic devices set by the FAA for U.S. carriers in circumstances where requirements for medical portable electronic devices...
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Conflict of Law Waivers and Equivalent Alternative Determinations
, rules, voluntary codes of practice, and carrier policies....
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§27.71(h)(3)
(3) Airports must establish the relief area required by paragrah (h)(2) of this section in the sterile area of each airport terminal unless:...
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6. Advance Check-in Time
Carrier comments also sought the authority to deny boarding if a passenger has failed to comply with the carrier’s procedural instructions on using electronic devices onboard....
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§382.133(g)
(g) In the case of a codeshare itinerary, the carrier whose code is used on the flight must either inform the individual inquiring about using a ventilator, respirator, CPAP machine or POC...
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What do I do if I believe that a passenger’s assertions about having a disability or a service animal are not credible?
Part 382 requires all airlines to have a CRO available at each airport they serve during all hours of operation. The CRO may be made available by telephone....
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§382.133(f)(2)
applicable requirement for a manufacturer-affixed label to reflect that the device has been tested to meet requirements for medical portable electronic devices set by the FAA for U.S. carriers...
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Seating Accommodations
Under certain circumstances, if a passenger self-identifies as a passenger with a disability, carriers must provide seating accommodations....
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DOT Disability Hotline or Hotline:
The toll free telephone hotline system that provides general information about the rights of air travelers with disabilities, responds to requests for information, and assists air travelers...
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EXTREME WEATHER
Cooling centers are air conditioned spaces such as senior centers, community centers, public libraries, and other public facilities that typically operate during daytime hours and are free...
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382.87 What other requirements pertain to seating for passengers with a disability?
The rule requires carriers to ensure an adequate number of seats to handle a reasonably expectable demand for seating accommodations of various kinds and emphasizes the need for passengers...
