382.159 How are complaints filed with DOT? Changes from the corresponding provision of the existing regulation include a time frame for filing informal complaints, a change of postal...
Search Results "PLZ: Passenger Loading Zone"
Filters
Commonly Searched Documents
-
382.159 How are complaints filed with DOT?
-
T602 Wheelchair Spaces
[See subsections ...]
-
A. Non-Discrimination
Atlantis will not discriminate against any individual on the basis of disability in the full and equal enjoyment of any of its goods, services, facilities, privileges,...
-
§ 38.125(c)(3) Ramp threshold
(3) Ramp threshold. The transition from station platform to the ramp or bridge plate and the transition from car floor to the ramp or bridge plate may be vertical without edge...
-
§ 38.125(d)(1) Requirements
(1) Requirements. All intercity rail cars required to be accessible by §§38.111 (a) and (e) of this subpart shall provide at least one, but not more than two, mobility aid seating...
-
382.157 What are carriers obligations for recordkeeping and reporting on disability-related complaints?
The language referring to carriers “covered by this Part” is not intended to change the scope of the existing provision, which refers to carriers conducting passenger operations with at...
-
Wheelchairs Unable to be Stowed in the Aircraft Cabin as Carry-on
Aircraft Cabin as Carry-on When a folding, collapsible, or break-down wheelchair cannot be stowed in the cabin as carry-on baggage, you must ensure the timely checking and return of the passenger’s...
-
§ 382.38 Seating accommodations
(ii) However, the carrier shall assign to the passenger any seat, not already assigned to another passenger, that accommodates the passenger’s needs, even if that seat is not available for...
-
A Preflight Announcement with Noah Seidel
Like many of us gearing up for the holiday season, Storyteller Noah Seidel has been traveling a lot recently. Noah uses a wheelchair, and unfortunately, some airlines don’t know how...
-
382.127 What procedures apply to the stowage of battery-powered mobility aids?
This provision does not make substantive changes from its counterpart in the existing rule, except to say that carriers may require a passenger wishing to check his or her device to check...
-
Storing Wheelchairs and Other Assistive Devices in the Cabin
Storing Wheelchairs and Other Assistive Devices in the Cabin Carriers must allow passengers with a disability using personal ventilators/respirators to bring their equipment, including...
-
§ 382.33 Advance notice requirements
this service is available on the flight; (3) Hook-up for a respirator to the aircraft electrical power supply, if this service is available on the flight; (4) Accommodation for a passenger...
-
209 and 503 Passenger Loading Zones and Bus Stops
[See subsections ...]
-
§382.95 What are carriers' general obligations with respect to boarding and deplaning assistance?
[See subsections ...]
-
§382.119 What information must carriers give individuals with vision or hearing impairment on aircraft?
[See subsections ...]
-
§ 37.93 One car per train rule
[See subsections ...]
-
382.125 What procedures do carriers follow when wheelchairs, other mobility aids, and other assistive devices must be stowed in the cargo compartment?
These items have priority over other passengers’ items....
-
D. Stowing and Treatment of Personal Equipment
You should be familiar with the legal requirements for storage and treatment of personal equipment used by passengers with a disability, including ventilator/respirators, non-spillable batteries...
-
382.99 What agreements must carriers have with the airports they serve?
Carriers may require passengers needing lift assistance for boarding to check in for the flight an hour before the standard check-in time for the flight....
-
382.101 What other boarding and deplaning assistance must carriers provide?
In those circumstances, airlines must still provide enplaning and deplaning assistance by other available means, such as by placing the passenger in a boarding chair and carrying him or...
-
How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?
In addition, an amendment to DOT’s disability rule (part 382) that came into effect on August 7, 2003, requires U.S. and foreign airlines operating passenger-carrying flights to and from...
-
§ 36.310(b) Barrier removal
A public accommodation subject to this section shall remove transportation barriers in existing vehicles and rail passenger cars used for transporting individuals (not including barriers...
-
Sec.36.310(b) Barrier removal
A public accommodation subject to this section shall remove transportation barriers in existing vehicles and rail passenger cars used for transporting individuals (not including barriers...
-
382.155 How must carriers respond to written complaints?
382.155 How must carriers respond to written complaints? CROs are to promptly take action to resolve complaints made to them. In some cases, CROs can take quick action to prevent a...