interactive voice response system, for receiving and directing incoming telephone calls, that system must provide effective real-time communication with individuals using auxiliary aids and services...
Search Results "HHS: Department of Health and Human Services"
Commonly Searched Documents
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§ 35.161(b)
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ADA: Know Your Rights - Returning Service Members with Disabilities
Department of Justice Civil Rights Division Disability Rights Section ADA: Know Your Rights Returning Service Members with Disabilities You've been seriously injured...
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Service Animals
Service Animals It is not required under the law to provide advance notice if you are traveling with a service animal....
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4.1.6(1)(k)(i)
an altered facility that is less than three stories or has less than 3,000 square feet per story unless the building is a shopping center, a shopping mall, the professional office of a health...
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§27.71(h) Service animal relief areas.
(h) Service animal relief areas....
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16. Opening Building Doors
For paratransit services, a passenger's request for the driver to open an exterior entry door to a building to provide boarding and/or alighting assistance to a passenger with a disability...
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§ 35.136 Service animals.
[AG Order No. 3180-2010, 75 FR 56178, Sept. 15, 2010; 76 FR 13285, Mar. 11, 2011]
- Accessible Pittsburgh: Fair Housing
- Addressing Accessibility in Capital Needs: Part 1 - HUD - 5/18/12
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§ 35.136(i) Miniature horses
(i) Miniature horses.
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Air Carrier Access Act
It applies only to air carriers that provide regularly scheduled services for hire to the public....
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A. General Requirements for Telephone Emergency Service Providers
General Requirements for Telephone Emergency Service Providers The ADA regulation requires 9-1-1 or other telephone emergency service providers to provide TTY users with: direct...
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8. What are auxiliary aids and services? What does it mean to provide effective communication?
What are auxiliary aids and services? What does it mean to provide effective communication?...
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Technical Memorandum TM 2014-24 Location (Accessible Routes)
In determining whether or not the location of an accessible route would adequately meet the needs of people with disabilities, the Department has taken the following factors into consideration...
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904 Check-Out Aisles and Sales and Service Counters
904 Check-Out Aisles and Sales and Service Counters...
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Technical Memorandum TM 2013-13 Housing at a Place of Education
This definition is consistent with the ADA Title II Part 35 Nondiscrimination on the Basis of Disability in State and Local Government Services § 35.104 and Title III Part 36 Nondiscrimination...
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Video remote interpreting (VRI) services. (Section-by-Section Analysis)
Video remote interpreting (VRI) services....
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What about a service animal that is not accompanying a qualified individual with a disability?
When a service animal is not accompanying a passenger with a disability, the airline's general policies on the carriage of animals usually apply....
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Access for All: Five Years of Progress A Report from the Department of Justice on Enforcement of the Americans with Disabilities Act
[See subsections ...]
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