MISCELLANEOUS
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MISCELLANEOUS
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§1193.33(b)
(b) Manufacturers shall include in general product information the contact method for obtaining the information required by paragraph (a) of this section.
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5.5 Food Service Lines
Food service lines shall have a minimum clear width of 36 in (915 mm), with a preferred clear width of 42 in (1065 mm) to allow passage around a person using a wheelchair....
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What do I do if I believe that a passenger’s assertions about having a disability or a service animal are not credible?
Part 382 requires all airlines to have a CRO available at each airport they serve during all hours of operation. The CRO may be made available by telephone....
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May a carrier charge a maintenance or cleaning fee to passengers who travel with service animals?
Part 382 prohibits carriers from imposing special charges for accommodations required by the regulation, such as carriage of a service animal....
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Auxiliary aids and services
“Auxiliary aids and services” includes— Qualified interpreters on-site or through video remote interpreting (VRI) services; notetakers; real-time computer-aided transcription services...
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Should passengers provide advance notice to the airline concerning multiple or large service animals?
In most cases, airlines may not insist on advance notice or health certificates for service animals under the ACAA regulations....
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Summary of Key ADA Facility Requirements for Private Entities
*Modify Policies & Procedures *Auxiliary Aids & Services *Reasonable Accommodations For Employees *ADAAG Compliance (To The Maximum Extent Feasible...
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Service Animals
Service Animals It is not required under the law to provide advance notice if you are traveling with a service animal....
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36. Health, welfare, and other social service providers
The addition of new paragraph (a)(2) is intended to make clear the basic requirement of equal opportunity to receive benefits or services in the health, welfare, and social service areas...
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§ 35.136 Service animals.
[AG Order No. 3180-2010, 75 FR 56178, Sept. 15, 2010; 76 FR 13285, Mar. 11, 2011]
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B. Speaking, Listening, Reading, and Writing: When Auxiliary Aids and Services Must be Provided
When these communications involve a person with a disability, an auxiliary aid or service may be required for communication to be effective....
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§ 35.161(b)
interactive voice response system, for receiving and directing incoming telephone calls, that system must provide effective real-time communication with individuals using auxiliary aids and services...
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A. General Requirements for Telephone Emergency Service Providers
General Requirements for Telephone Emergency Service Providers The ADA regulation requires 9-1-1 or other telephone emergency service providers to provide TTY users with: direct...
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Section 36.302(c) Service Animals (Section-by-Section Analysis)
The Department's regulation now states that "[g]enerally, a public accommodation shall modify policies, practices, or procedures to permit the use of a service animal by an individual with...
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8. What are auxiliary aids and services? What does it mean to provide effective communication?
What are auxiliary aids and services? What does it mean to provide effective communication?...
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§ 35.136(i) Miniature horses
(i) Miniature horses.
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§382.57(c)(2) Clear floor or ground space
(2) Clear floor or ground space. A clear floor or ground space complying with section 305 of the U.S. Department of Justice's 2010 ADA Standards for Accessible Design, 28 CFR 35.104...
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§382.57(b)(4)(ii)
(ii) Maintained in proper working condition.
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§382.57(b)(4)(i)
(i) Visually and tactilely identifiable to users as accessible (e.g., an international symbol of accessibility affixed to the front of the device; and
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§382.57(c)(6) Input
(6) Input. Input devices must comply with paragraphs (c)(6)(i) through (iv) of this section.
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§382.57(c)(6)(iv)(B) Tactile symbols
(B) Tactile symbols. Function key surfaces must have tactile symbols as follows: Enter or Proceed key: raised circle; Clear or Correct key: raised left arrow; Cancel key: raised...
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§382.57(c)(7)(ii) Characters
(ii) Characters. Characters displayed on the screen must be in a sans serif font. Characters must be 3/16 inch (4.8 mm) high minimum based on the uppercase letter “I.” Characters...
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§382.57(c)(6)(iii) Numeric keys
(iii) Numeric keys. Numeric keys must be arranged in a 12-key ascending or descending keypad layout or must be arranged in a row above the alphabetic keys on a QWERTY keyboard. The...