States was a proper interpretation of the ADA, how compliance with such an interpretation should be measured, and the appropriate remedies, if any, for retrofits, taking into account due process...
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8. Testing to Ensure Direct, Equal Access
response and the content of the TTY response; the time elapsed and the number of rings from the initiation of the TTY call until the call taker responded by TTY; and whether the call was processed...
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g. Other relevant factors
However, another facility that receives orders on a continuous basis finds it most efficient to organize an assembly line process, in which each production worker repeatedly performs one...
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The Importance of Customer Feedback
how businesses learn about customer needs -- through focus groups, product usability studies, and customer surveys; mystery shoppers and comment cards; or a successful customer complaint process...
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382.155 How must carriers respond to written complaints?
These complaints may or may not have been processed through the carrier’s CRO, though they need to state whether a CRO was involved....
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3. MDE Advisory Committee Approach
Section 3 summarizes the activities of the MDE Advisory Committee during this 12-month period, the processes and information Committee members used to make their decisions, and the challenges...
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4. When should an individual with a disability request a reasonable accommodation?
An individual with a disability may request a reasonable accommodation at any time during the application process or during the period of employment....
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Ticket distribution methods. (Section-by-Section Analysis)
The proposed rule, at § 36.302(f)(2), makes clear that public accommodations must include accessible seating in all stages of the ticketing process, including presales, promotions, lotteries...
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Exhibit A
Exhibit A Washington hospital Center Patient ADA Disability Assistance Process Patient Request/Complaint to Patient and Guest Services Department (PGSD) PGSD provides...
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11. Self-evaluation
The Department received many comments approving of the addition to paragraph (c) of a requirement that recipients seek the assistance of handicapped persons in the self-evaluation process...
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12. Grievance procedure
A general requirement that appropriate due process procedures be followed has been added....
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Ticket distribution methods. (Section-by-Section Analysis)
The proposed rule, at § 35.138(b), makes clear that public entities must include accessible seating in all stages of the ticketing process, including pre-sales, promotions, lotteries, or...
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Self-Evaluation Forms
These forms will take you through the process of conducting a self-evaluation and developing a transition plan and an action plan....
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2. Tips to Improve Access
Breaking down the process may make it easier for you to manage....
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iii. Radiological Diagnostic equipment
For example, MRIs typically require individuals with disabilities to climb onto an MRI table and remain on the table while it is moved into and out of a scanning tube, a process that can...
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Sensory Issues
Sensory Issues: Individuals with ASD may have difficulty with sensory processing and can experience oversensitivity to touch, sights, sounds, and smells in the workplace....
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D. Effective Communication: Auxiliary Aids and Services
On request of passengers with disabilities in connection with their communications with Atlantis in the booking process and related pre-boarding communications, Atlantis will provide appropriate...
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WEB-BASED SERVICES AND PROGRAMS
throughout the life of the Agreement,The City of Waukegan will do the following: Establish, implement, and post online a policy that its web pages will be accessible and create a process...
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WEB-BASED SERVICES AND PROGRAMS
Agreement, and throughout the life of the Agreement, SDA will do the following: Establish, implement, and post online a policy that its web pages will be accessible and create a process...
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§ 38.77(b)
configuration which allows passengers to grasp such assists from outside the vehicle while starting to board, and to continue using such handrails or stanchions throughout the boarding process...
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§ 38.155(a)
configuration which allows passengers to grasp such assists from outside the vehicle while starting to board, and to continue using such handrails or stanchions throughout the boarding process...
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Guldmann GH1 F Lifting Module
It installs and removes itself automatically from the rail system, and thereby eliminates any lifting, stretching or straining by the care staff in the process of moving and installing the...
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Landscape Forms Inc. Plexus Bench Collection
Plexus wrote the vocabulary for wire grid in outdoor seating and captured the imagination of designers in the process....
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Landscape Forms Inc. Austin Bench Collection
This is a natural process that will not affect the structural integrity of the product Optional cast aluminum arms available for backed or backless benches: End arms only or end arms with...
