After such verification has been completed, the employee shall provide to the person with a disability communicating through a relay service access to any service that would be provided...
Search Results "Customer Service"
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RELAY CALLS
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227 Sales and Service
Queues and waiting lines servicing counters or check-out aisles required to comply with 904.3 or 904.4 shall comply with 403. New...
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§104.47 Nonacademic services.
[45 FR 30936, May 9, 1980, as amended at 65 FR 68055, Nov. 13, 2000]
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§ 36.406(d) Social service center establishments.
(d) Social service center establishments. ...
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§ 382.37 Seat assignments
(c) If a service animal cannot be accommodated at the seat location of the qualified individual with a disability whom the animal is accompanying (see § 382.55(a)(2)), the carrier shall...
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Certification of Equivalent Service
Certification of Equivalent Service The (name of agency) certifies that its demand responsive service offered to individuals with disabilities, including individuals who use wheelchairs...
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What Consumers Should Know
It is a relatively new service and, unlike some other forms of TRS, it is not mandatory....
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C. Planning Ahead to Provide Effective Communication
Find out how you can produce documents in Braille or acquire other aids or services. ...
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§35.130(c) (Section-by-Section Analysis)
Paragraph (c) provides that nothing in this part prohibits a public entity from providing benefits, services, or advantages to individuals with disabilities, or to a particular class of...
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Section 36.307 Accessible or Special Goods (Preamble, Section-by-Section Analysis)
Section 36.307 Accessible or Special Goods. Section 36.307 establishes that the rule does not require a public accommodation to alter its inventory to include accessible or...
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225.3 Storage
Section 225.3 adds a new scoping requirement for self-storage facilities. Facilities with 200 or fewer storage spaces will be required to make at least five percent (5%) of the...
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§104.52(d) Auxiliary aids
(d) Auxiliary aids.
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225(d) Regulations
(d) Regulations
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8.3 Check-Out Areas
At least one lane at each check-out area shall comply with 7.2(1). Any traffic control or book security gates or turnstiles shall comply with 4.13.
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Appendix E to Part 37—Reasonable Modification Requests
[See subsections ...]
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§ 36.303(h) Alternatives
If provision of a particular auxiliary aid or service by a public accommodation would result in a fundamental alteration in the nature of the goods, services, facilities, privileges, advantages...
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ADA Title IV: Telecommunications Relay Services
It requires common carriers (telephone companies) to establish interstate and intrastate telecommunications relay services (TRS) 24 hours a day, 7 days a week....
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What the Law Says
But ADA’s Titles I, II and III do require that employers, public services, and public accommodations and services operated by private entities modify their policies and procedures to include...
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§ 37.129(a)
(a) Except as provided in this section, complementary paratransit service for ADA paratransit eligible persons shall be origin-to-destination service....
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"Doing work'' or "performing tasks.'' (Section-by-Section Analysis)
The Department received a number of comments in response to the NPRM proposal urging the removal of the term ‘‘do work'' from the definition of a service animal....
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Doing "work'' or "performing tasks.'' (Section-by-Section Analysis)
The Department received a number of comments in response to the NPRM proposal urging the removal of the term ‘‘do work'' from the definition of a service animal....
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