assistance requested by or on behalf of qualified individuals with a disability, or offered by air carrier personnel and accepted by qualified individuals with a disability, in enplaning and deplaning...
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§ 382.39 Provision of services and equipment
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Are airlines allowed to charge for providing services to passengers with disabilities?
Examples of required services for which carriers may not charge are assistance with enplaning, deplaning, and making flight connections, and the carriage of assistive devices (including...
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§27.72(f)
(f) When level-entry boarding and deplaning assistance is not required to be provided under paragraph (e) of this section, or cannot be provided as required by paragraphs (b), (c), and (...
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1.6.17 Sterile Area.
carriers that have a security program under 49 CFR part 1544, Aircraft Operator Security: Air Carriers and Commercial Operators, or part 1546, Foreign Air Carrier Security, enplane and deplane...
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Are temporary mental or physical impairments covered by part 382?
., enplaning and deplaning assistance, connecting wheelchair assistance, seating with additional leg room in the same class of service to the extent required by part 382, safe stowage of...
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Security
strict rules as to which persons can go beyond the screener checkpoints, but these TSA rules are consistent with part 382 and do not invalidate your obligation to provide enplaning and deplaning...
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How to use this Manual
., requirements concerning planning a flight, the airport experience, enplaning, deplaning, and making connections, services during a flight, and...
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May I ask an individual what his or her disability is?
However, you may ask questions about an individual’s ability to perform specific air travel-related functions, such as enplaning, deplaning, walking through the airport, etc....
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C. Air Travelers with a Disability Changing Planes
[Sec. 382.39(a)(3)] Example: A passenger who developed a progressive onset of weakness in his legs during his flight requests a wheelchair when he deplanes to assist him in making it...
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2.8 Aircraft and Air Carrier Facility Accessibility.
not normally used for the movement of freight must be available, if the terminals at such airports are not equipped with passenger loading bridges or passenger lounges for boarding and deplaning...
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Other Services and Accommodations
Other Services and Accommodations ◼ Airlines are required to provide assistance with boarding, deplaning and making connections....
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Except in an Emergency Evacuation, No Hand-Carrying Passengers
Evacuation, No Hand-Carrying Passengers Under no circumstances – except for emergency evacuations – should you physically pick up a passenger with a disability to provide boarding or deplaning...
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§382.7(b)
If, after deplaning in Frankfurt, the passengers originating in New York reboard the aircraft (or a different aircraft, assuming the flight number remains the same) and continue to Prague...
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Appendix B to Part 382—Cross-Reference Table
(formerly “attendants”). 37 87(a) Seat assignments. 38 81 through 87 Seating accommodations. 39(a) 91 through 105 Enplaning, deplaning...
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Appendix B – Cross-Reference Table
(formerly “attendants”). 37 87(a) Seat assignments. 38 81 through 87 Seating accommodations. 39(a) 91 through 105 Enplaning, deplaning...
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E. Services in the Cabin
passenger with a disability or when offered and accepted by a passenger with a disability, you must assist the passenger in: moving to and from a seat as part of enplaning and deplaning...
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Allocation of Responsibilities for Shared-Use Kiosks
liable under Part 382 (see 14 CFR 382.99(f)) and under Part 27 (see 49 CFR 27.72(c)(2) and (d)(2)) for the provision and maintenance of lifts and accessibility equipment for boarding and deplaning...
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7. Online Disability Accommodation Request
., enplaning/deplaning assistance, deaf/hard of hearing communication assistance, escort to service animal relief area, etc.)....
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E. Paperwork Reduction Act
., enplaning/deplaning assistance, deaf/hard of hearing communication assistance, escort to service animal relief area, etc.) within two years after the effective date of this final rule...
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1.2 Legal Requirements.
control (similar regulations are under 49 CFR part 27); and issues related to provision of services, such as refusal of service, seat assignments, stowage of personal equipment, boarding and deplaning...