hrs/day in their chair. 43.4% of subjects were either somewhat unsatisfied or very unsatisfied with the pathways they typically travel, and damaged or warped pathways were their biggest complaint...
Search Results "Investigation of Complaint"
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Demographic Questionnaire Data
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A. Relevant Procedural History
[sic] Relevant Procedural History On August 4, 2010, Plaintiffs filed a class action complaint alleging violations of (1) the Americans with Disabilities Act (“ADA”); (2) Section 504...
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Section 504 Coordinators
staff with information about Section 504 policies, practices, and procedures to help ensure that they fulfill their responsibilities in a timely and appropriate manner; respond to parent complaints...
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F.4 - If an agency has appropriately determined and documented that commercial items are not available that meet applicable technical provisions, must it also determine that an exception applies?
Agencies should document commercial nonavailability in accordance with agency procedures to assist in defending the agency's decision in the event of a complaint....
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Project Civic Access
Some reviews were initiated in response to complaints and others were not. The settlement agreements are posted on the Department’s website at www.ada.gov....
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Slope [4.7.2]
Lips at the bottom of ramps, a common complaint, impede the momentum needed to propel a wheelchair up-slope. Severe counter slopes can do the same thing and cause footrests to scrape....
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BACKGROUND
This matter is based upon two complaints filed with the United States Department of Justice, in which the Complainants allege that Aurora discriminated against them on the basis of disability...
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Terms Defined in Referenced Standards: ADA Standard Section 106.2
Section 106.2 of the ADA Standards covers information on the definitions of terms that are defined in Referenced Standards.
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Architectural Barriers Act
For more information or to file a complaint, contact: U.S....
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E. Paperwork Reduction Act
Section 382.157 involves disability-related complaint reporting to the Department....
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Availability of the CRO
[Sec. 382.65(a)(1)] A CRO has the authority to resolve complaints by passengers with a disability on behalf of the carrier. [Sec. 382.65(a)(4)]...
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BACKGROUND
This matter is based upon a complaint filed with the United States Department of Justice, in which a Complainant alleged that Genesis discriminated against her on the basis of her disability...
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Introduction
As part of ADA enforcement efforts, the Department has conducted numerous on-site investigations of hotels, motels, inns, and other places of lodging....
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Registered Accessibility Specialist (RAS) Bulletin RAS 2012-02 Alterations Affecting Primary Function Areas
RAS are not responsible for investigating or enforcing the validity of information provided on the PRF....
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Release of unsold accessible seats. (Section-by-Section Analysis)
Through its investigations, the Department has become familiar with the problem of designated accessible seating being sold to the general public before people who need accessible seating...
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§8.56(a) Periodic compliance reviews
Such basis may include any evidence that a problem exists or that programmatic matters exist that justify on-site investigation in selected circumstances....
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Scope: ADA Standard Section 301.1
Sections 301.1 of the ADA Standards covers scoping requirements for Chapter 3 and the Building Blocks of the ADA Standards.
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Slope: ADA Standard Section 403.3
Section 403.3 covers the current ADA Standards for the slope of walking surfaces that are part of an accessible route.
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Figures: ADA Standard Section 104.3
Section 104.3 of the ADA Standards covers the most current information on the use of figures throughout the ADA Standards.
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General: ADA Standard Section 203.1
Section 203.1 of the ADA Standards covers information on scoping requirements of general exceptions in the most current ADA Standards.
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ACTIONS TO BE TAKEN BY AURORA
For the duration of this Agreement, within fourteen days from the date of resolution of any complaint related to any alleged violations of title III of the ADA, Aurora shall send written...
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Analysis of impact on small entities.
The review requires agencies to consider five factors: (1) The continued need for the rule; (2) the nature of complaints or comments received concerning the rule from the public; (3) the...
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Choosing more than one provider
The FCC has become aware of complaints alleging that a Video Relay Service provider may have been contacting VRS consumers and instructing them that they are allowed to use only one provider's...
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Analysis of impact on small entities.
The review requires agencies to consider five factors: (1) The continued need for the rule; (2) the nature of complaints or comments received concerning the rule from the public; (3) the...