ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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603.1 General
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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Check-Out Aisles and Sales and Service Counters
Section 227 of the 2010 Standards clarifies the requirements for food service lines....
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603.1 General (Section-by-Section Analysis)
603.1 General (Section-by-Section Analysis) This section addresses the accessibility of ICT support services, such as help desks, call centers, training centers, and automated self-service...
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D. Beyond TTYs: Providing 9-1-1 and Emergency Services Via New Communication Technologies
State and local governments are responsible under Title II of the ADA for providing effective communication and equal access to 9-1-1 and other emergency services.5 To achieve effective...
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§ 35.136(d) General requirements
The work or tasks performed by a service animal shall be directly related to the handler's disability. ...
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Areas of a public entity open to the public, participants in services, programs, or activities, or invitees. (Section-by-Section Analysis)
Areas of a public entity open to the public, participants in services, programs, or activities, or invitees....
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II-7.3000 Emergency telephone services.
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II-7.3000 Emergency telephone services
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225(c) Provision of services
(c) Provision of services Each common carrier providing telephone voice transmission services shall, not later than 3 years after July 26, 1990, provide in compliance with the regulations...
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11B-227 SALES AND SERVICE
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11B-227 Sales and service.
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11B-227 Sales and service
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28 CFR Parts 35 and 36, Nondiscrimination on the Basis of Disability; Accessibility of Web Information and Services of State and Local Government Entities and Public Accommodations (ANPRM)
RIN 1190-AA61 Nondiscrimination on the Basis of Disability; Accessibility of Web Information and Services of State and Local Government Entities and Public Accommodations AGENCY:...
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Public entrances
Sixty percent of all public entrances to the facility must be accessible. If there are only two entrances, both must be accessible. (DOT ADA Standard 206.4.1.)...
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603.3 Accommodation of Communication Needs
Support services shall be provided directly to the user or through a referral to a point of contact....
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Tray Slides: ADA Standard Section 904.5.2
The tops of tray slides shall be 28 inches (710 mm) minimum and 34 inches (865 mm) maximum above the finish floor or ground.
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11B-904.5.2 Tray slides
The tops of tray slides shall be 28 inches (711 mm) minimum and 34 inches (864 mm) maximum above the finish floor or ground.
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8. Q: I operate a private taxicab and I don't want animals in my taxi; they smell, shed hair and sometimes have "accidents." Am I violating the ADA if I refuse to pick up someone with a service animal?
Taxicab companies may not refuse to provide services to individuals with disabilities....
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§ 35.136(b) Exceptions
A public entity may ask an individual with a disability to remove a service animal from the premises if:...
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§ 35.136(b)(2)
(2) The animal is not housebroken or the animal's presence or behavior fundamentally alters the nature of the service the public entity provides; or...
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§ 35.136(b) Exceptions
A public entity may ask an individual with a disability to remove a service animal from the premises if—...
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382.117 Must carriers permit passengers with a disability to travel with service animals?
382.117 Must carriers permit passengers with a disability to travel with service animals?...
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City of Bend Oregon Curb Ramp Commitment
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