Department of Justice Civil Rights Division Disability Rights Section Americans with Disabilities Act Access for 9-1-1 and Telephone Emergency Services...
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Access for 9-1-1 and Telephone Emergency Services
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Chapter 4 Addendum: Title II Checklist (9-1-1 and Emergency Communications Services)
Provide telephone emergency services to TTY users during the same hours of operation as services provided to others....
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EFFECTIVE COMMUNICATION DURING FACE-TO-FACE SERVICES
pursuant to the Effective Communication Policy, THE CREDIT UNION shall provide individuals who are deaf, are hard of hearing, or have speech disabilities with appropriate auxiliary aids and services...
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11. Q: We have a "no pets" policy. Do I have to allow a child with a disability to bring a service animal, such as a seeing eye dog?
Do I have to allow a child with a disability to bring a service animal, such as a seeing eye dog? A: Yes. A service animal is not a pet....
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1.9.1.1.2
For public entities, leasing should be focused on selecting accessible sites, buildings and facilities....
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Title II - Public Entities
[See subsections ...]
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‘‘Auxiliary aids and services.’’
‘‘Auxiliary aids and services.’’ Auxiliary aids and services include a wide range of services and devices for ensuring effective communication....
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68.10(22) Public Right-of-Way
(22) Public Right-of-Way--Public land or property, usually in interconnected corridors, that is acquired for or dedicated to transportation purposes....
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§ 37.127 Complementary paratransit service for visitors
[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25416, May 21, 1996]
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If Service Animal Cannot be Accommodated at Assigned Seat
If Service Animal Cannot be Accommodated at Assigned Seat If a service animal cannot be accommodated at the seat of the passenger with a disability and if there is another seat in the...
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§ 36.302(c)(6) Inquiries
A public accommodation shall not ask about the nature or extent of a person's disability, but can determine whether an animal qualifies as a service animal....
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What about the passenger who has two or more service animals?
A single passenger legitimately may have two or more service animals....
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§ 36.302(c)(6)
A public accommodation shall not ask about the nature or extent of a person's disability, but may make two inquiries to determine whether an animal qualifies as a service animal....
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SUBPART I - Public Transportation Other Than by Aircraft or Certain Rail Operations [Part I]
[See subsections ...]
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§ 36.302(c)(8) Fees or surcharges
A public accommodation shall not ask or require an individual with a disability to post a deposit, pay a fee or surcharge, or comply with other requirements not generally applicable to other...
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§ 35.136(h) Fees or surcharges
A public entity shall not ask or require an individual with a disability to post a deposit, pay a fee or surcharge, or comply with other requirements not generally applicable to other citizens...
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Advice for Passengers with Service Animals
Although airlines are not permitted to automatically require documentation for service animals other than emotional support or psychiatric service animals, if you think it would help you...
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Q14. Does a hospital have to allow an in-patient with a disability to keep a service animal in his or her room?
Does a hospital have to allow an in-patient with a disability to keep a service animal in his or her room? A. Generally, yes....
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ADA Title II: Public Transportation
The transportation provisions of title II cover public transportation services, such as city buses and public rail transit (e.g. subways, commuter rails, Amtrak)....
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City of XXX – ADA Transition Plan
City Hall January 4, 2017 Prepared by: ADA Coordinator and Director of Facilities Area Access...
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603.3 Accommodation of Communication Needs
Support services shall be provided directly to the user or through a referral to a point of contact....
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11B-227.1 General
Where provided, check-out aisles, sales counters, service counters, food service lines, queues, and waiting lines shall comply with Sections 11B-227 and 11B-904....
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Case Study #2: The appropriate auxiliary aids and services under Title II are the same as special education and related services required under the IDEA.
She has been evaluated under the IDEA and determined eligible for special education and related services....
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Q12. Can hotels charge a cleaning fee for guests who have service animals?
Can hotels charge a cleaning fee for guests who have service animals? No. Hotels are not permitted to charge guests for cleaning the hair or dander shed by a service animal....