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§ 38.119 Lighting
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§ 38.125(b)(11) Boarding direction
(11) Boarding direction. The lift shall permit both inboard and outboard facing of wheelchairs and mobility aids.
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Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities
accessibility audit; (b) instructions to assist airports in creating a signage and services gap analysis as well as a wayfinding plan; (c) visual, verbal and virtual wayfinding aspects to help the passenger...
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§ 382.53 Medical certificates
(2) For purposes of this paragraph, a medical certificate is a written statement from the passenger’s physician saying that the passenger is capable of completing a flight safely, without...
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§ 38.125(c)(5) Slope
If the height of the vehicle floor, under 50% passenger load, from which the ramp is deployed is 3 inches or less above the station platform a maximum slope of 1:4 is permitted; if the height...
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I’m a paraplegic and travel with my personal manual wheelchair. May airlines require me to travel with an attendant?
ANSWER: Airlines may not require a passenger with a mobility impairment to travel with an attendant if that passenger can physically assist in his or her evacuation....
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§ 37.3 Commuter rail car
Commuter rail car means a rail passenger car obtained by a commuter authority for use in commuter rail transportation....
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382.81 For which passengers must carriers make seating accommodations?
382.81 For which passengers must carriers make seating accommodations? ETA Editor's Note This section has no content in the original document....
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You shall not require a passenger with a disability to travel with an attendant or to present a medical certificate
You shall not require a passenger with a disability to travel with an attendant or to present a medical certificate, except in very limited circumstances....
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Training
to passengers with disabilities....
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T208.1 General
Non-rail vehicles shall provide passenger access routes that permit boarding and alighting, onboard circulation, and seating by passengers with disabilities....
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You must allow a passenger with a disability to stow assistive device inside the cabin
You must allow a passenger with a disability to stow his or her cane or other assistive device inside the cabin of the aircraft close to his or her seat if it fits, consistent with...
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382.121 What mobility aids and other assistive devices may passengers with a disability bring into the aircraft cabin?
382.121 What mobility aids and other assistive devices may passengers with a disability bring into the aircraft cabin?...
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382.123 What are the requirements concerning priority cabin stowage for wheelchairs and other assistive devices?
A passenger who takes advantage of the offer to preboard can stow his or her wheelchair in the aircraft’s priority stowage area, with priority over other passengers’ items brought onto the...
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You may refuse transportation to the individual with a disability if it would endanger the safety of the aircraft
If transportation of a passenger with a disability would endanger the safety of the aircraft or the health or safety of its passengers or violate an FAA safety regulation, you may refuse...
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D. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
Carriers are responsible for ensuring that passengers with disabilities, including those with vision or hearing impairments, receive the same information in a timely manner that the carrier...
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§ 38.111(a)(5)
(5) Restrooms, complying with §38.123 shall be provided in single-level rail passenger coaches and food services cars adjacent to the accessible seating locations required by paragraph (...
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Tips for Assisting People Who Are Deaf, Hard of Hearing, or Deaf-Blind
Make sure a passenger who is deaf, hard of hearing, or deaf-blind receives all relevant information as it becomes available to all passengers....
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Advance Notice for Optional Services and Equipment
Medical oxygen for use on board the aircraft; Carriage of an incubator; Hook-up for a respirator to the aircraft’s electrical power supply; and Accommodation for a passenger...
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Familiarize Yourself with the Law
Some passengers with disabilities bring a copy of the regulations with them when they access air transportation in order to have the primary resource close at hand....
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How can airline personnel help ensure that passengers with service animals are assigned and obtain appropriate seats on the aircraft?
Let passengers know the airline’s policy about seat assignments for people with disabilities. For instance: (1) should the passenger request preboarding at the gate?...
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27. Hand-Carrying
Except in emergency situations, a passenger's request for a driver to lift the passenger out of his or her mobility device should generally be denied because of the safety, dignity, and...
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INFORMATION/COMMUNICATIONS ISSUES
INFORMATION/COMMUNICATIONS ISSUES
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Tips for Assisting People Who Have Difficulty Speaking
Tips for Assisting People Who Have Difficulty Speaking Communication Ask the person how he or she prefers to communicate. A pencil and paper may be okay for short...
