603.1 General (Section-by-Section Analysis) This section addresses the accessibility of ICT support services, such as help desks, call centers, training centers, and automated self-service...
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603.1 General (Section-by-Section Analysis)
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Check-Out Aisles and Sales and Service Counters
Section 227 of the 2010 Standards clarifies the requirements for food service lines....
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§ 36.310(a)(2)
Transportation services subject to this section include, but are not limited to, shuttle services operated between transportation terminals and places of public accommodation, customer shuttle...
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Civil Rights of Institutionalized Persons Act
Its purpose is to allow the Attorney General to uncover and correct widespread deficiencies that seriously jeopardize the health and safety of residents of institutions....
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Responsibility for supervision and care of a service animal. (Section-by-Section Analysis)
Responsibility for supervision and care of a service animal....
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Defining and Delivering Disability-Competent Care - The Individualized Plan of Care
This webinar was presented on October 29, 2013 before a live audience of healthcare providers and health plan staff who work with persons with disabilities. ...
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D. Beyond TTYs: Providing 9-1-1 and Emergency Services Via New Communication Technologies
State and local governments are responsible under Title II of the ADA for providing effective communication and equal access to 9-1-1 and other emergency services.5 To achieve effective...
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Section 36.302(c) Service Animals (Section-by-Section Analysis)
The Department has decided to retain the scope of the 1991 title III regulation while clarifying the Department's longstanding policies and interpretations....
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603.3 Accommodation of Communication Needs
Support services shall be provided directly to the user or through a referral to a point of contact....
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Requirements to Remember for ADA Compliance in Construction Projects: Transportation Facilities
Requirements to Remember for ADA Compliance in Construction Projects April 22, 2014 The ADA Standards issued by the Department of Transportation (DOT) apply to facilities used by...
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"Auxiliary Aids and Services" (Section-by-Section Analysis)
‘‘Auxiliary Aids and Services’’ (Section-by-Section Analysis) In the NPRM, the Department proposed revisions to the definition of auxiliary aids and services under § 35.104 to include...
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Service animal access to areas of a public accommodation. (Section-by-Section Analysis)
The Department notes that under the final rule, a healthcare facility must also permit a person with a disability to be accompanied by a service animal in all areas of the facility in which...
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II-7.3000 Emergency telephone services.
[See subsections ...]
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II-7.3000 Emergency telephone services
[See subsections ...]
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Tray Slides: ADA Standard Section 904.5.2
The tops of tray slides shall be 28 inches (710 mm) minimum and 34 inches (865 mm) maximum above the finish floor or ground.
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11B-904.5.2 Tray slides
The tops of tray slides shall be 28 inches (711 mm) minimum and 34 inches (864 mm) maximum above the finish floor or ground.
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8. Q: I operate a private taxicab and I don't want animals in my taxi; they smell, shed hair and sometimes have "accidents." Am I violating the ADA if I refuse to pick up someone with a service animal?
Taxicab companies may not refuse to provide services to individuals with disabilities....
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225(c) Provision of services
(c) Provision of services Each common carrier providing telephone voice transmission services shall, not later than 3 years after July 26, 1990, provide in compliance with the regulations...
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11B-227 SALES AND SERVICE
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11B-227 Sales and service.
[See subsections ...]
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11B-227 Sales and service
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Video Caption Corporation Closed Captioning and Subtitling Services
Closed Captioning Services Video Caption Corporation is a full-service closed captioning company....
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603.3 Accommodation of Communication Needs (Section-by-Section Analysis)
603.3 Accommodation of Communication Needs (Section-by-Section Analysis) This proposed section would permit compliant support services to be delivered through either of two methods: directly...
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Accessibility Guidebook for Ski Areas Operating on Public Lands
This guidebook provides a framework to help ski areas operating under special-use permits from the Forest Service better serve all visitors (figure 25)....
