(a) Each carrier providing scheduled service shall establish and implement a complaint resolution mechanism, including designating one or more complaints resolution official(s) (CRO) to...
Search Results "Customer Service"
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§ 382.65 Compliance procedures
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11B-233.1 General
For ADA scoping requirements of Title II §35.151(e) New Construction and Alterations; Social Service Center Establishments, Title III §36.406(d) Standards for New Construction and Alterations...
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Periodic Reevaluation of Students with Disabilities
removal.77 OCR also considers a school’s transferring a student from one type of program to another (for example, from a general education class with pull-out special education services...
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Department of Transportation Disability Law Guidance: Use of "Segways" on Transportation Vehicles
This is analogous to the situation in which a transportation provider that has a general policy that does not permit pets to enter, but must permit a person with a disability to bring a service...
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8. Revisions to Exceptions under 508 Standards
Third, the Board proposed to delete the exception in 1194.3(f) for ICT equipment located in maintenance spaces or closets frequented only by service personnel for “maintenance, repair, and...
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36 CFR Part 1195 Proposed Accessibility Standards for Medical Diagnostic Equipment NPRM - Preamble
• Mail or Hand Delivery/Courier: Office of Technical and Informational Services, Access Board, 1331 F Street, NW, suite 1000, Washington, DC 20004‒1111....
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Section 37.11 Administrative Enforcement
Title III of the ADA does not give DOT any administrative enforcement authority with respect to private entities whose transportation services are subject to part 37....
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Section 36.303(g)(6) Alternative Technologies
As the House Committee also recognized, however, “technological advances * * * may require public accommodations to provide auxiliary aids and services in the future which today would not...
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Information for Passengers
It also includes information about any service limitation as well as the ability of an aircraft to accommodate people with disabilities (e.g., limitations on boarding assistance, limitations...
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