Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible....
Search Results "Department of Agriculture (USDA Forest Service)"
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Customer Service Issues for People with Disabilities
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10.3.2(1)
(1) Rapid, light and commuter rail key stations, as defined under criteria established by the Department of Transportation in subpart C of 49 CFR part 37 and existing intercity rail stations...
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II-7.3100 General
These telephone emergency services--including "911" services--are clearly an important public service whose reliability can be a matter of life or death....
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Food Service Lines [5.5] and Tableware and Condiment Areas [5.6]
Food Service Lines [5.5] and Tableware and Condiment Areas [5.6] Tray slides, if provided, must be no more than 34 inches high....
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Auxiliary Aids and Services
Auxiliary Aids and Services: If auxiliary aids and services are requested by guests, meeting organizers will need to address before the meeting takes place how to provide such services...
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Technical Memorandum TM 2012-06 Wading Pools
The Department will defer to the following definition contained in the Texas Administrative Code, Title 25, Part 1, §265.182(157) based on 201.1: 265.182 (157) Wading Pool – A Class D...
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1. Providing Equal Access With Auxiliary Aids and Services
These different ways are provided through “auxiliary aids and services.” ...
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§ 37.167 Other service requirements
[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63103, Nov. 30, 1993]
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12162(a)(4) Food service
(4) Food service...
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§ 36.302(c) Service animals.
(c) Service animals....
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Auxiliary aids and services: captioning and video interpreting services.
During the course of its investigations, the Department has determined that public accommodations sometimes misunderstand the scope of their obligations under the statute and the regulation...
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2. Different Types of Auxiliary Aids and Services
Here are some examples of different auxiliary aids and services that may be used to provide effective communication for people with disabilities. ...
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"Auxiliary Aids and Services" (Section-by-Section Analysis)
‘‘Auxiliary Aids and Services’’ (Section-by-Section Analysis) In the NPRM, the Department proposed revisions to the definition of auxiliary aids and services under § 35.104 to include...
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QuickCaption CART Services Realtime Captioning Software
Realtime Captioning converts the spoken word into instant text. In classrooms, at performances, or for seminars or corporate presentations, this simultaneous text can be shown on...
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§35.190(c)
(c) Responsibility for the implementation of subpart F of this part for components of State or local governments that exercise responsibilities, regulate, or administer services, programs...
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§ 35.190(c)
(c) Responsibility for the implementation of subpart F of this part for components of State or local governments that exercise responsibilities, regulate, or administer services, programs...
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502.3 Accessibility Services
Platforms and software tools provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform to interoperate...
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502.3 Accessibility Services
Platform software and software tools that are provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform...
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Inclusion Solutions OrderAssist™ Drive-Thru Access
Returning customers at the counter and the drive-thru can prepare their order forms in advance and cut down on service time....
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Q4. If someone's dog calms them when having an anxiety attack, does this qualify it as a service animal?
If someone's dog calms them when having an anxiety attack, does this qualify it as a service animal? A. It depends....
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Appendix B to Part 104—Guidelines for Eliminating Discrimination and Denial of Services on the Basis of Race, Color, National Origin, Sex, and Handicap in Vocational Education Programs
TITLE 34 EDUCATION SUBTITLE B REGULATIONS OF THE OFFICES OF THE DEPARTMENT OF EDUCATION CHAPTER I -- OFFICE FOR CIVIL RIGHTS, DEPARTMENT OF EDUCATION PART 104 -- NONDISCRIMINATION...
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Q14. Does a hospital have to allow an in-patient with a disability to keep a service animal in his or her room?
Does a hospital have to allow an in-patient with a disability to keep a service animal in his or her room? A. Generally, yes....
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§382.117(g)
(g) Whenever you decide not to accept an animal as a service animal, you must explain the reason for your decision to the passenger and document it in writing....
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Tenant Spaces: ADA Standard Section 206.4.5
Section 206.4.5 covers scoping requirements in the most current ADA Standards for accessible routes to Ttenant spaces.
