The DOJ 2010 Standards and the Department of Transportation standards for transportation facilities used in the provision of transportation services covered by the transportation parts of...
Search Results "Customer Service"
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Current Guidelines Developed Primarily for Buildings and Facilities on Sites
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SAMPLE SCENARIO: POWER OUTAGE
The city is gridlocked, cell service is disrupted, but landlines are working. Who do you first communicate within your network?...
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Reasonable Modification of Policies, Practices, and Procedures
entities must modify policies, practices and procedures when necessary to assure a person with a disability an equal opportunity, unless to do so would fundamentally alter the nature of the service...
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Other Issues Relating to Seat Assignments
[Sec. 382.38(h)] You are also not required to provide more than one seat per ticket or a seat in a class of service other than the one the passenger has purchased to accommodate a passenger...
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Legal Requirements
Subpart 15e http://www.access.gpo.gov/nara/cfr/waisidx_03/7cfr15e _03.html applies to programs conducted by the Forest Service....
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Section 9, Accessible Transient Lodging (Section-By-Section Analysis and Response to Comments)
motels, inns, boarding houses, dormitories, resorts, and other similar places (sections 9.1 through 9.4); and homeless shelters, halfway houses, transient group homes, and other social service...
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Section 37.71 Purchase or Lease of New Non-Rail Vehicles by Public Entities Operating Fixed Route Systems
public entity also must include a full justification for the assertion that a delay in the bus procurement sufficient to obtain a lift-equipped bus would significantly impair transportation services...
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II-7.1200 Qualified interpreter
Often, friends or relatives of the individual can provide interpreting services, but the public entity may not require the individual to provide his or her own interpreter, because it is...
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Actions to Be Taken by LCG
LCG shall not discriminate against an individual on the basis of disability in the full and equal enjoyment of its goods, services, facilities, privileges, advantages, or accommodations....
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11B-233.1 General
Following are sections in the ADA Title II (28 CFR Part 35) and 2010 ADAS applicable to state and local government services, programs and activities....
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- LaCantina Contemporary Aluminum Bifold Door System
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Chapter 5 Addendum: Title II Checklist (Website Accessibility)
Are alternative ways of accessing web-based information, programs, activities, and services available for people with disabilities who cannot use computers? ...
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- Special Needs at Sea - Worldwide Equipment Rentals
- Panda IS.14 All Aluminum IMPACT Lift & Slide System
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11B-206.2.4 Spaces and elements
stations, and court reporters' stations shall not be required to provide vertical access provided that the required clear floor space, maneuvering space, and, if appropriate, electrical service...
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11B-206.2.4 Spaces and elements
stations, and court reporters' stations shall not be required to provide vertical access provided that the required clear floor space, maneuvering space, and, if appropriate, electrical service...
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8. Testing to Ensure Direct, Equal Access
Frequent testing is essential to ensure direct, equal access to emergency communications services. The best way to test is to implement an internal testing program....
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2.Tax Deduction for Architectural and Transportation Barrier Removal (Section 190 of the Internal Revenue Code)
Information on the Section 44 tax credit and the Section 190 tax deduction can be obtained from a local IRS office, or by contacting the Office of Chief Counsel, Internal Revenue Service...
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11B-411.1.1 Floor designations
Non-successive floor numbering shall be permitted where a specific floor number is omitted or where a floor is frequented only by service personnel for maintenance, repair or occasional...