Section 37.5(g) of the DOT ADA regulations prohibits an operator from denying service to an individual with a disability because its insurance company conditions coverage or rates on the...
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Can an operator refuse to carry a person with a disability, especially a person using an electric scooter that meets the definition of a “wheelchair,” because of higher insurance rates or liability concerns?
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Indirect Air Carriers
If an indirect air carrier provides facilities or services for passengers that are covered for other carriers by sections 382.21 through 382.55, the indirect air carrier must do so in a...
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G.5.i. - What is the "back office" exception?
The so-called "back office" exception, discussed at Section 1194.3 of the Access Board's standards, states that "Products located in spaces frequented only by service personnel for maintenance...
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§8.4(b)(1)(iii)
(iii) Provide a qualified individual with handicaps with any housing, aid, benefit, or service that is not as effective in affording the individual an equal opportunity to obtain the same...
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Can an operator refuse to carry a person with a disability, especially a person using an electric scooter that meets the definition of a “wheelchair,” because of higher insurance rates or liability concerns?
Section 37.5(g) of the DOT ADA regulations prohibits an operator from denying service to an individual with a disability because its insurance company conditions coverage or rates on the...
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12184(a) General rule
(a) General rule No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of specified public transportation services provided by a private...
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12182(b)(2)(A)(v)
(v) where an entity can demonstrate that the removal of a barrier under clause (iv) is not readily achievable, a failure to make such goods, services, facilities, privileges, advantages,...
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Recreation Site Development Scale
(See Forest Service Manual Chapter 2330, exhibit 01.)...
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§ 35.160(a)(2)
(2) For purposes of this section, “companion” means a family member, friend, or associate of an individual seeking access to a service, program, or activity of a public entity, who, along...
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§ 37.121(b)
(b) To be deemed comparable to fixed route service, a complementary paratransit system shall meet the requirements of §§37.123-37.133 of this subpart....
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6. Processes for Complying with the ADA
The self-evaluation includes permanent, temporary, and periodic services, programs, and activities....
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QUESTION: WHAT ACCESSIBILITY STANDARDS APPLY TO PASSENGER RAIL CARS WHEN SPECIFIC DESIGN STANDARDS ARE NOT PROVIDED IN 49 CFR PART 38?
Rail cars that are in production but not yet in revenue service on the date this guidance is issued and that may have design elements affected by this guidance should be reviewed by the...
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II. INVESTIGATION AND FINDINGS
The ADA prohibits public accommodations, including hospitals, from discriminating on the basis of disability in the full and equal enjoyment of their goods, services, facilities, privileges...
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Examples of effective communication are:
A pizza delivery service must accept calls through the telephone relay service from a customer who uses a TTY because of a speech disability....
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Policies and Procedures
For example, if a store has a policy to exclude all animals, the policy should be changed to permit people who use service animals, such as "seeing-eye-dogs" and "hearing-assist-dogs" to...
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Is it OK to examine a patient who uses a wheelchair in the wheelchair, because the patient cannot get onto the exam table independently?
Examining a patient in their wheelchair usually is less thorough than on the exam table, and does not provide the patient equal medical services....
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Accessible Cells in Correctional Facilities
While all aspects of law enforcement and correctional services are covered by these laws - including facilities, employment, transportation, and other activities, programs, and services...
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Accessible Route
wheelchair lifts are provided on an accessible route to wheelchair spaces or designated aisle seats, they shall be provided in "such number, capacity, and speed" in order to provide a level of service...
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G.4.i. - Do the standards require a contractor's workplace to be Section 508 compliant?
rights laws (such as Section 504 of the Rehabilitation Act), the Section 508 responsibilities do not follow the receipt of Federal funds to contractors, but only apply to the product and services...
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"Minimal protection." (Section-by-Section Analysis)
There were many comments by service dog users urging the Department to remove from the definition the phrase "providing minimal protection." ...
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Are temporary mental or physical impairments covered by part 382?
You would be required to provide her certain services and equipment under part 382 if requested (e.g., enplaning and deplaning assistance, connecting wheelchair assistance, seating with...
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Regulatory Flexibility Act
There are not significant cost impacts on fixed route service at all, and the number of small grantees who operate fixed route systems is not large....
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PLANNING FOR SUCCESS
Many public entities have adopted a general ADA nondiscrimination policy, a specific policy on service animals, a specific policy on effective communication, or specific policies on other...
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