The ADA also outlaws discrimination against individuals with disabilities in State and local government services, public accommodations, transportation and telecommunications....
Search Results "Service Establishment"
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The ADA: Your Employment Rights as an Individual With a Disability
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11B-203.5 Machinery spaces
Spaces frequented only by service personnel for maintenance, repair or occasional monitoring of equipment shall not be required to comply with these requirements or to be on an accessible...
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§ 37.27(b)
do not apply to the transportation of school children to and from a private elementary or secondary school, and its school-related activities, if the school is providing transportation service...
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Error/Omission: Condiment or utensil items are placed above the reach range or are not located on an accessible route.
Self-service shelves and dispensing devices for tableware, dishware, condiments, food and beverages shall be installed to comply with 4.2 (see Fig. 54)....
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§ 37.103(c) Demand responsive systems
accessible to and usable by individuals with disabilities, including individuals who use wheelchairs, unless the system, when viewed in its entirety, meets the standard for equivalent service...
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§ 37.101(d) Demand Responsive System, Vehicle Capacity Over 16
accessible to and usable by individuals with disabilities, including individuals who use wheelchairs, unless the system, when viewed in its entirety, meets the standard for equivalent service...
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§ 37.101(c) Fixed Route System. Vehicle Capacity of 16 or Fewer
accessible to and usable by individuals with disabilities, including individuals who use wheelchairs, unless the system, when viewed in its entirety, meets the standard for equivalent service...
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§ 37.43(a)(1)
(1) When a public entity alters an existing facility or a part of an existing facility used in providing designated public transportation services in a way that affects or could affect the...
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§ 38.111(a)(4)
each side of the car from which passengers board, complying with §38.113, a restroom complying with §38.123, and at least one space complying with §38.125(d)(2) and (3) to provide table service...
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§ 37.213(a)(4)
The summary shall state the number of requests for accessible bus service and the number of times these requests were met....
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Office of Compliance (OOC)
The Office of Compliance (OOC) is an independent, non-partisan agency established to administer and enforce the Congressional Accountability Act (CAA)....
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Resources for Independent Living, Inc. - Richmond and Petersburg, VA
In 1979, funding was made available for the establishment of ten Centers for Independent Living (CILs) geographically scattered across the country. ...
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The ALS Association
Established in 1985, The ALS Association is the only national non-profit organization fighting Lou Gehrig’s Disease on every front. ...
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Policies and Procedures
However, sometimes your policies or procedures can inadvertently make it difficult or impossible for a customer with a disability to access your goods and services....
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B. Carrier-Supplied Oxygen
The Oxygen NPRM proposed to require certificated U.S. carriers operating aircraft that conduct passenger-carrying service with at least one aircraft having a designed seating capacity of...
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Closed movie captioning (Section-by-Section Analysis)
The Department notes that the term “closed captioning” is referenced in the examples of auxiliary aids and services in § 36.303(b). ...
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Telecommunications. (Section-by-Section Analysis)
The Department has become aware that individuals with disabilities who use TTYs or telecommunications relay services--primarily those who are deaf or hard of hearing or who have speech-related...
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Q13: Are the provision and implementation of a health plan developed prior to the Amendments Act sufficient to comply with the FAPE requirements as described in the Section 504 regulation?
Continuing with a health plan may not be sufficient if the student needs or is believed to need special education or related services because of his or her disability....
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31.
Any person appointed as an ADA Contact Person shall have a background in customer service....
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Section 37.151 Waiver for Undue Financial Burden
Section 37.151 Waiver for Undue Financial Burden The Department has adopted a five-year phase-in for paratransit service....
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Notes
disabilities have their own set of health conditions, including coexisting diseases and health risk factors that might affect the cost-benefit equation of obtaining various health care services...
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§382.53(a)(1)
who identify themselves as persons needing visual or hearing assistance have prompt access to the same information provided to other passengers at each gate, ticketing area, and customer service...
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10. What happens after the complainant agrees to mediate?
KBF is a nationally recognized provider of mediation and training services....
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End Note
Good customer service practices that assist people with disabilities will bring repeat business from guests with disabilities, older travelers, and friends and families that accompany this...
