This film was produced by the West Suburban Chamber of Commerce and Industry Foundation, in cooperation with the Illinois Department of Human Services Division of Rehabilitation Services...
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Improving Customer Service for People with Disabilities Video
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§ 38.159(a)(2) Exception
meeting the applicable requirements of this section are provided at stations or other stops required to be accessible under regulations issued by the Department of Transportation, the bus...
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810.5.3 Platform and Vehicle Floor Coordination
In light rail, commuter rail, and intercity rail systems subject to Department of Transportation regulation 49 CFR 37.21 where it is not operationally or structurally feasible to meet the...
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§ 37.189 Service requirement for OTRB demand-responsive systems
[See subsections ...]
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11B-904.4 Sales and service counters
Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2....
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Counters: ADA Standard Section 227.3
Section 227.3 covers scoping requirements in the current ADA Standards for counters.
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"Service Animal" (Section-by-Section Analysis)
The Department is proposing to amend the definition of "service animal" in § 36.104 of the current regulation, which is defined as, "any guide dog, signal dog, or other animal individually...
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A. ADA Coverage of Telephone Emergency Services
ADA Coverage of Telephone Emergency Services Title II of the ADA covers telephone emergency service providers and other State and local government entities and instrumentalities....
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
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11B-227.3 Counters
Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4....
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§35.162 Telephone emergency services
§35.162 Telephone emergency services. Telephone emergency services, including 911 services, shall provide direct access to individuals who use TDD's and computer modems....
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ADA & Level Boarding - Which Cars Must be made Available to Passengers with Disabilities?
49 CFR 37.42(a) 5/24/12
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"Service animal.'' (Preamble, Section-by-Section Analysis)
"Service animal.'' The term "service animal'' encompasses any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability....
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SELF-SERVICE STORAGE
SELF-SERVICE STORAGE....
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Telecommunications Service (Section-by-Section Analysis)
Telecommunications Service (Section-by-Section Analysis) This is the same definition from the Telecommunications Act....
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Q8. Do service animals have to wear a vest or patch or special harness identifying them as service animals?
Do service animals have to wear a vest or patch or special harness identifying them as service animals? A. No....
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§ 35.162 Telephone emergency services.
Telephone emergency services, including 911 services, shall provide direct access to individuals who use TDD's and computer modems....
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11B-225.3.1 Dispersion
Individual self-service storage spaces shall be dispersed throughout the various classes of spaces provided....
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Telecommunications service
The offering of telecommunications for a fee directly to the public, or to such classes of users as to be effectively available directly to the public, regardless of the facilities...
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ACS Communication Access Realtime Translation (CART) Services
ACS is committed to providing the highest quality of service possible and specifically meeting the needs of the client and the end-user....
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11B-225.2.2 Self-service shelving
Self-service shelves shall be located on an accessible route complying with Section 11B-402. Self-service shelving shall not be required to comply with Section 11B-308....
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227 Sales and Service
227 Sales and Service...
