To determine whether an animal is a service animal and should be allowed to accompany its user in the cabin, airline personnel should: 1. Establish whether the animal is a pet or...
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Two Steps for Airline Personnel
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Aviation Consumer Protection
The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, monitors compliance with and investigates...
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Inclusion Solutions Sensitivity to Voters With Disabilities DVD
Deluxe Video Training Program for Poll Workers: 30-minute video educates pollworkers on the most common mistakes to avoid *Reduced pricing available for orders of 26 or more...
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H. Your Obligation to Provide Services and Equipment
When assistance getting on or off a plane, making flight connections, or receiving transportation between gates is requested by a passenger with a disability, or offered by carrier personnel...
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2. Protruding Objects
Accessible element or space ANSI A117.1 section APPLICATION 2. Protruding Objects 4.4 Accessible routes or maneuvering...
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5. Curb ramps
Accessible element or space ANSI A117.1 section APPLICATION 5. Curb ramps 4.7 Accessible routes crossing curbs.
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13. Places of assembly
Accessible element or space ANSI A117.1 section APPLICATION 13. Places of assembly 4.31 If provided in the facility or at...
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9. Platform lift
Accessible element or space ANSI A117.1 section APPLICATION 9. Platform lift 4.11 May be used in lieu of an elevator or...
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§100.204 Reasonable accommodations.
[See subsections ...]
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The ADA and City Governments: Common Problems
[See subsections ...]
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11B-203.9 Employee workstations
Common use circulation paths within employee workstations shall comply with Section 11B-206.2.8....
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§ 382.45 Passenger information
(c) Each carrier shall ensure that qualified individuals with a disability, including those with vision or hearing impairments, have timely access to information the carrier provides to...
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382.43 Must information and reservation services of carriers be accessible to individuals with hearing impairments?
382.43 Must information and reservation services of carriers be accessible to individuals with hearing impairments?...
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11B-228.3.2 Minimum number
In public housing facilities, EVCS provided for common use of residents shall comply with Section 11B-228.3.2....
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11B-708.4.2 Residential dwelling unit interface
The residential dwelling unit system interface shall include a telephone jack capable of supporting voice and TTY communication with the common use or public use system interface....
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708.4.2 Residential Dwelling Unit Interface
The residential dwelling unit system interface shall include a telephone jack capable of supporting voice and TTY communication with the common use or public use system interface....
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708.4.2 Residential Dwelling Unit Interface
The residential dwelling unit system interface shall include a telephone jack capable of supporting voice and TTY communication with the common use or public use system interface....
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11B-708.4.2 Residential dwelling unit interface
The residential dwelling unit system interface shall include a telephone jack capable of supporting voice and TTY communication with the common use or public use system interface....
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708.4.2 Residential Dwelling Unit Interface
The residential dwelling unit system interface shall include a telephone jack capable of supporting voice and TTY communication with the common use or public use system interface....
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11B-708.4.2 Residential dwelling unit interface
The residential dwelling unit system interface shall include a telephone jack capable of supporting voice and TTY communication with the common use or public use system interface....
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382.129 What other requirements apply when passengers’ wheelchairs, other mobility aids, and other assistive devices must be disassembled for stowage?
382.129 What other requirements apply when passengers’ wheelchairs, other mobility aids, and other assistive devices must be disassembled for stowage? ETA Editor's Note This...
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§382.129 What other requirements apply when passengers' wheelchairs, other mobility aids, and other assistive devices must be disassembled for stowage?
[See subsections ...]
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Except in an Emergency Evacuation, No Hand-Carrying Passengers
Except in an Emergency Evacuation, No Hand-Carrying Passengers Under no circumstances – except for emergency evacuations – should you physically pick up a passenger with a...
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Storing Assistive Devices in the Aircraft Cabin
[Sec. 382.41(f)(3)] In addition, because carriers cannot charge for facilities, equipment, or services required under the law to be provided to qualified individuals with a disability, no...
