Communicating with Customers Communicating successfully with customers is an essential part of doing business. When dealing with customers who are blind or have low vision, those...
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Communicating with Customers
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Tips for Communicating with Individuals Who are Deaf or Hard of Hearing
Gain the person's attention before starting a conversation (i.e., tap the person gently on the shoulder or arm). Look directly at the individual, face the light, speak...
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United States of America v. HRB Tax Group, Inc., H&R Block Tax Services LLC and HRB Advance LLC - Settlement Agreement
Press Release SETTLEMENT AGREEMENT AMONG THE UNITED STATES OF AMERICA AND HRB TAX GROUP, INC. H&R BLOCK TAX SERVICES LLC AND HRB ADVANCE LLC UNDER THE...
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§ 35.130 General prohibitions against discrimination.
[Order No. 1512-91, 56 FR 35716, July 26, 1991, as amended by AG Order No. 3180-2010, 75 FR 56178, Sept. 15, 2010; AG Order 3702-2016, 81 FR 53225, Aug. 11, 2016]
- ADA25: #14 of 25 -- Police
- ADA25: #17 of 25 -- Recreation
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2. The ADA Title III Regulation
Moreover, in order to be effective, auxiliary aids and services must be provided in accessible formats and in a timely manner. Id. ...
- ADA25: #9 of 25 -- Hospital: Interpreters
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B. Title III's Implementing Regulation
The overarching obligation imposed by the auxiliary aids and services requirement is that a public accommodation must furnish appropriate auxiliary aids and services where necessary to ensure...
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Executive Summary
While many movie theaters do provide captioning and audio description to their patrons, many still do not or they do not consistently provide these auxiliary aids and services, creating...
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I. Executive Summary
[See subsections ...]
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Effective Communication
Many people with disabilities are prevented from participating fully in programs, activities and services because of communication difficulties. To address this, the ADA requires...
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II-3.1000 General
II−3.1000 General. Most requirements of title II are based on section 504 of the Rehabilitation Act of 1973, which prohibits discrimination on the basis of handicap in federally...
- Williams Sound: PPA T46 Transmitter Video
- Williams Sound: PPA T45NET Installation
- EduCAPTION
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4. Providing Qualified Interpreters and Qualified Readers
When an interpreter is requested by a person who is deaf or hard of hearing, the interpreter provided must be qualified. A “qualified interpreter” is someone who is able to sign...
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VI. Final Regulatory Flexibility Analysis
As directed by the Regulatory Flexibility Act of 1980, as amended by the Small Business Regulatory Enforcement Fairness Act of 1996 (SBREFA), and by Executive Order 13272, the...
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National Association of the Deaf, Western Massachusetts Association of the Deaf and Hearing Impaired, and Lee Nettles, Plaintiffs v. NETFLIX, INC., Defendant - Statement of Interest
UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS SPRINGFIELD DIVISION _________________________________________ NATIONAL ASSOCIATION OF THE DEAF, WESTERN...
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United States of America v. Swedish Edmonds Hospital - Settlement Agreement
SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND SWEDISH EDMONDS HOSPITAL
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You must provide timely access to the same information given to other passengers for those who are deaf, blind
You must provide blind or visually-impaired passengers and passengers who are deaf, hard of hearing, or deaf-blind, timely access to the same information given to other...
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BUSINESSES AND NON-PROFIT SERVICE ORGANIZATIONS
BUSINESSES AND NON-PROFIT SERVICE ORGANIZATIONS The ADA prohibits discrimination by public accommodations, which include businesses and non-profit service organizations that...
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7. FINAL REGULATORY FLEXIBILITY ANALYSIS
7. FINAL REGULATORY FLEXIBILITY ANALYSIS As directed by the Regulatory Flexibility Act of 1980, as amended by the Small Business Regulatory Enforcement Fairness Act of 1996...
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United States of America v. Associated Foot & Ankle Centers of Northern Virginia - Settlement Agreement
SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND ASSOCIATED FOOT & ANKLE CENTERS OF NORTHERN VIRGINIA, PC U.S. DEPARTMENT OF JUSTICE DJ # 202-79-281