New and altered stations in rapid rail, light rail, commuter rail, intercity rail, high speed rail, and other fixed guideway systems shall comply with Sections 11B-810.5 through 11B-810.10...
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11B-218.2 New and altered fixed guideway stations
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11B-218.2 New and altered fixed guideway stations
New and altered stations in rapid rail, light rail, commuter rail, intercity rail, high speed rail, and other fixed guideway systems shall comply with Sections 11B-810.5 through 11B-810.10...
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218.2 New and Altered Fixed Guideway Stations
New and altered stations in rapid rail, light rail, commuter rail, intercity rail, high speed rail, and other fixed guideway systems shall comply with 810.5 through 810.10....
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§382.11 What is the general nondiscrimination requirement of this part?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010]
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You must not discriminate against qualified individuals with a disability
You must not discriminate against qualified individuals with a disability. [Sec. 382.7(a)(1)] You must not require a passenger with a disability to accept special services...
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Two Steps for Airline Personnel
To determine whether an animal is a service animal and should be allowed to accompany its user in the cabin, airline personnel should: 1. Establish whether the animal is a pet or...
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ADA & Level Boarding - What constitutes an alteration?
49 CFR §§37.42(a); 37.3 DECEMBER 14, 2011
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§ 37.41 Construction of transportation facilities by public entities
[56 FR 45621, Sept. 6, 1991, as amended at 71 FR 63266, Oct. 30, 2006]
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§ 38.95(c)(8) Handrails
(8) Handrails. If provided, handrails shall allow persons with disabilities to grasp them from outside the car while starting to board, and to continue to use them throughout the...
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§ 38.95(c)(5) Slope
(5) Slope. Ramps or bridge plates shall have the least slope practicable. If the height of the vehicle floor, under 50% passenger load, from which the ramp is deployed is 3 inches or...
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§ 38.95(b)(6) Platform surface
(6) Platform surface. The lift platform surface shall be free of any protrusions over 1/4 inch high and shall be slip resistant. The lift platform shall have a minimum clear width of...
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Aviation Consumer Protection
The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, monitors compliance with and investigates...
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H. Your Obligation to Provide Services and Equipment
When assistance getting on or off a plane, making flight connections, or receiving transportation between gates is requested by a passenger with a disability, or offered by carrier personnel...
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Guldmann Fixed Ramp Solution For Trains
Stepless has specially designed and produced a ramp set-up for 135 city trains in Copenhagen so that wheelchair users can get in and out of trains. It only takes 10 seconds for train...
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§ 382.45 Passenger information
(c) Each carrier shall ensure that qualified individuals with a disability, including those with vision or hearing impairments, have timely access to information the carrier provides to...
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382.43 Must information and reservation services of carriers be accessible to individuals with hearing impairments?
382.43 Must information and reservation services of carriers be accessible to individuals with hearing impairments?...
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382.129 What other requirements apply when passengers’ wheelchairs, other mobility aids, and other assistive devices must be disassembled for stowage?
382.129 What other requirements apply when passengers’ wheelchairs, other mobility aids, and other assistive devices must be disassembled for stowage? ETA Editor's Note This...
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§382.129 What other requirements apply when passengers' wheelchairs, other mobility aids, and other assistive devices must be disassembled for stowage?
[See subsections ...]
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Except in an Emergency Evacuation, No Hand-Carrying Passengers
Except in an Emergency Evacuation, No Hand-Carrying Passengers Under no circumstances – except for emergency evacuations – should you physically pick up a passenger with a...
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Storing Assistive Devices in the Aircraft Cabin
[Sec. 382.41(f)(3)] In addition, because carriers cannot charge for facilities, equipment, or services required under the law to be provided to qualified individuals with a disability, no...
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ADA & Level Boarding - When Does Section 37.42 begin to apply?
49 CFR §37.42(a) DECEMBER 14, 2011
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§ 38.105(b)
(b) Characters on signs required by paragraph (a) shall have a width-to-height ratio between 3:5 and 1:1 and a stroke width-to-height ratio between 1:5 and 1:10, with a minimum...
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What types of facilities are covered by DOT’s ADA Standards (and are required to have detectable warnings on curb ramps)?
DOT’s ADA Standards also apply to intercity and commuter rail stations. Curb ramp detectable warnings are required only at these facilities....
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Disability Training Materials and Helpful Information: from the U.S. Department of Transportation
The programs focus on the rights and responsibilities of individuals and airlines under the Air Carrier Access Act (ACAA) and its implementing regulation, 14 CFR Part 382 and were produced...
