The operations of any portion of any airport that are under the control of an air carrier are covered by the Air Carrier Access Act....
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"Specified public transportation." (Preamble, Section-by-Section Analysis)
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§382.101 What other boarding and deplaning assistance must carriers provide?
When level-entry boarding and deplaning assistance is not required to be provided under this subpart, you must, as a carrier, provide or ensure the provision of boarding and deplaning assistance...
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Refusal of Transportation
Carriers cannot refuse transportation to a qualified individual with a disability solely because the person’s disability results in appearance or involuntary behavior that may offend, annoy...
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§382.53 What information must carriers give individuals with a vision or hearing impairment at airports?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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Advance Notice for Optional Services and Equipment
Advance Notice for Optional Services and Equipment Although carriers are not required to provide the following services or equipment, if they choose to provide them, you may require 48...
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Discrimination is Prohibited
Management of carriers are required to ensure that the carrier (either directly or indirectly through its contractual, licensing, or other arrangements for provision of air transportation...
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G. Medical Certificates: When are they Allowed?
stretcher or in an incubator (where such service is offered); needs medical oxygen during the flight (where such service is offered); or has a medical condition that causes the carrier...
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§382.10 How does a U.S. or foreign carrier obtain a determination that it is providing an equivalent alternative to passengers with disabilities?
[See subsections ...]
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§ 382.35 Attendants
needs which carrier personnel are not obligated to provide is not a basis on which the carrier may require an attendant....
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§ 382.7 General prohibition of discrimination
(a) A carrier shall not, directly or through contractual, licensing, or other arrangements: (1) Discriminate against any otherwise qualified individual with a disability, by reason of...
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§382.41 What flight-related information must carriers provide to qualified individuals with a disability?
As a carrier, you must provide the following information, on request, to qualified individuals with a disability or persons making inquiries on their behalf concerning the accessibility...
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TTY
TTY You must make available a TTY to permit individuals who are deaf or hard of hearing to obtain information from carriers. See also Chapter 3, Section E....
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14 CFR Parts 382 and 399; 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports
For the reasons set forth in the preamble, the Department amends 14 CFR parts 382 and 399 as follows: Title 14—Aeronautics and Space Part 382 Nondiscrimination on the Basis of...
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§ 38.97(a)
(a) Where provided, handrails or stanchions within the passenger compartment shall be placed to permit sufficient turning and maneuvering space for wheelchairs and other mobility...
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§ 38.95(c)(4) Ramp barriers
(4) Ramp barriers. Each side of the ramp or bridge plate shall have barriers at least 2 inches high to prevent mobility aid wheels from slipping off.
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§ 38.95(b)(5) Platform barriers
(5) Platform barriers. The lift platform shall be equipped with barriers to prevent any of the wheels of a wheelchair or mobility aid from rolling off the lift during its operation....
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§ 38.93(e) Signage
(e) Signage. The International Symbol of Accessibility shall be displaced on the exterior of all doors complying with this section unless all cars are accessible and are not marked...
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§382.13 Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination?
[See subsections ...]
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2.8 Aircraft and Air Carrier Facility Accessibility.
Aircraft accessibility is generally addressed by the ACAA, which applies to U.S. and foreign air carriers....
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Accessibility of Airport Facilities
All terminal facilities and services owned, leased, or operated by a carrier at a commercial service airport, including parking and ground transportation, must comply with the Standards...
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810.5.3 Platform and Vehicle Floor Coordination
In light rail, commuter rail, and intercity rail systems subject to Department of Transportation regulation 49 CFR 37.21 where it is not operationally or structurally feasible to meet the...
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E. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
If your carrier makes available a telephone reservation and information service to the public, you must make available a text telephone (TTY) to permit individuals who are deaf or hard of...
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§382.117(c)
(c) If a service animal cannot be accommodated at the seat location of the passenger with a disability who is using the animal, you must offer the passenger the opportunity to move...
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Medical Certificate and a Passenger with a Communicable Disease or Infection
Medical Certificate and a Passenger with a Communicable Disease or Infection In addition, if you determine that a passenger with a communicable disease or infection poses a direct...