ASSOCIATION (ROOMMATE) CLAUSE {35.130} “A public entity shall not exclude or otherwise deny equal services, programs, or activities to an individual or entity because of the known disability...
Search Results "Customer Service"
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ASSOCIATION (ROOMMATE) CLAUSE {35.130}
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Can an operator refuse to carry a person with a disability, especially a person using an electric scooter that meets the definition of a “wheelchair,” because of higher insurance rates or liability concerns?
Section 37.5(g) of the DOT ADA regulations prohibits an operator from denying service to an individual with a disability because its insurance company conditions coverage or rates on the...
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Indirect Air Carriers
If an indirect air carrier provides facilities or services for passengers that are covered for other carriers by sections 382.21 through 382.55, the indirect air carrier must do so in a...
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G.5.i. - What is the "back office" exception?
The so-called "back office" exception, discussed at Section 1194.3 of the Access Board's standards, states that "Products located in spaces frequented only by service personnel for maintenance...
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§8.4(b)(1)(iii)
(iii) Provide a qualified individual with handicaps with any housing, aid, benefit, or service that is not as effective in affording the individual an equal opportunity to obtain the same...
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Can an operator refuse to carry a person with a disability, especially a person using an electric scooter that meets the definition of a “wheelchair,” because of higher insurance rates or liability concerns?
Section 37.5(g) of the DOT ADA regulations prohibits an operator from denying service to an individual with a disability because its insurance company conditions coverage or rates on the...
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12184(a) General rule
(a) General rule No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of specified public transportation services provided by a private...
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12182(b)(2)(A)(v)
(v) where an entity can demonstrate that the removal of a barrier under clause (iv) is not readily achievable, a failure to make such goods, services, facilities, privileges, advantages,...
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Recreation Site Development Scale
(See Forest Service Manual Chapter 2330, exhibit 01.)...
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§ 35.160(a)(2)
(2) For purposes of this section, “companion” means a family member, friend, or associate of an individual seeking access to a service, program, or activity of a public entity, who, along...
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§ 37.121(b)
(b) To be deemed comparable to fixed route service, a complementary paratransit system shall meet the requirements of §§37.123-37.133 of this subpart....
- Mockett PCS66 Series Tabletop Pyramid Power Unit
- TechniSoil G3® Pathway Liquid Polymer Stabilizer
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Section 36.304 Removal of Barriers (Section-By-Section Analysis and Response to Comments)
communications barriers covered by Sec.36.304 the failure to provide adequate sound buffers, and the presence of physical partitions that hamper the passage of sound waves between employees and customers...
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Prevention of fraud in purchase of accessible seating. (Section-by-Section Analysis)
If the assembly area wishes to make face-to-face contact with accessible seating ticket holders to curb fraud, it may do so through its ushers and other customer service personnel located...
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Prevention of fraud in purchase of accessible seating. (Section-by-Section Analysis)
If the assembly area wishes to make face-to-face contact with accessible seating ticket holders to curb fraud, it may do so through its ushers and other customer service personnel located...
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C. Characteristics of Impacted Small Entities
Census Bureau defines an “establishment” as “a single physical location where business is conducted or where services or industrial operations are performed.” U.S....
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7.3. Characteristics of Impacted Small Entities
Census Bureau defines an “establishment” as “a single physical location where business is conducted or where services or industrial operations are performed.” U.S....
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Speech Output
Industry commenters claimed that voice output would be burdensome by necessitating both hardware and significant software investments, including on-going maintenance to support changes in the services...
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The Opportunity of Health Plan Claim Audits
These audit and monitoring services are typically cost-effective, as the value of identified and recovered errors frequently surpasses the expense of the audit itself....
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§ 36.205 Association.
A public accommodation shall not exclude or otherwise deny equal goods, services, facilities, privileges, advantages, accommodations, or other opportunities to an individual or entity because...
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§ 36.212(a)(1)
(1) An insurer, hospital or medical service company, health maintenance organization, or any agent, or entity that administers benefit plans, or similar organizations from underwriting risks...