(a) A public entity shall ensure that interested persons, including persons with impaired vision or hearing, can obtain information as to the existence and location of accessible services...
Search Results "Customer Service"
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§ 35.163(a)
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§ 37.135(c)(4)
(4) If FTA reasonably believes that an entity may not be fully complying with all service criteria, FTA may require the entity to provide an annual update to its plan....
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§ 37.193(a)(1)(ii)
(ii) If the individual with a disability does not provide the advance notice the operator requires, the operator shall nevertheless provide the service if it can do so by making a reasonable...
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11B-704.2.2 Operable parts
Telephones shall have push-button controls where such service is available....
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§ 37.3 Remanufactured vehicle
Remanufactured vehicle means a vehicle which has been structurally restored and has had new or rebuilt major components installed to extend its service life....
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§ 37.213(b)(2)(i)
The operator shall transmit the form no later than the end of the next business day following the request for equivalent service;...
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Relationship to Other Laws
If a particular animal is a service animal for purposes of the ACAA and is thus allowed on an airplane, but is not a service animal for purposes of the ADA, nothing in the ADA prohibits...
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Web site accessibility. (Section-by-Section Analysis)
Many commenters expressed disappointment that the NPRM did not specifically require title III-covered entities to make their Web sites, through which they offer goods and services, accessible...
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2. What information shall the notice include?
The notice is required to include relevant information regarding Title II of the ADA, and how it applies to the programs, services, and activities of the public entity....
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11B-232.2.1.3 Substitute cells
Has equal physical access as the altered cells to areas used by inmates or detainees for visitation, dining, recreation, educational programs, medical services, work programs, religious...
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G. Medical Certificates: When are they Allowed?
You may require a medical certificate only if the passenger with a disability is an individual who is traveling on a stretcher or in an incubator (where such service is offered)...
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12184(b)(3)
such individuals if the new vehicle is to be used solely in a demand responsive system and if the entity can demonstrate that such system, when viewed in its entirety, provides a level of service...
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Sec.36.309(b)(3)
Auxiliary aids and services required by this section may include taped examinations, interpreters or other effective methods of making orally delivered materials available to individuals...
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§ 36.303(b)(1)
(1) Qualified interpreters on-site or through video remote interpreting (VRI) services; notetakers; real-time computer-aided transcription services; written materials; exchange of written...
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§ 36.309(b)(3)
Auxiliary aids and services required by this section may include taped examinations, interpreters or other effective methods of making orally delivered materials available to individuals...
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410.6.5 HCO and VCO Support
This provision supports the use of simultaneous text and speech in two-way communication, including telecommunications relay service....
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Constructed Features in Recreation Sites
All new constructed features at Forest Service recreation sites must meet accessibility requirements....
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Selection of Participants
Requests for participation in the survey were announced through the American Trails website, contacts with national trail or accessibility coordinators in the National Park Service, U.S....
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Ticket to Work Program
increase the financial independence of Social Security Disability Insurance and Supplemental Security Income beneficiaries ages 18 – 64 by providing improved options for receiving employment services...
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C.
The first is where granting the request would fundamentally alter the entity's services, programs, or activities....
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11B-232.2.1.3 Substitute cells
Has equal physical access as the altered cells to areas used by inmates or detainees for visitation, dining, recreation, educational programs, medical services, work programs, religious...
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3) Restaurants
Contains requirements for counters and bars, access aisles, food service lines, tableware and condiment areas, raised speaker's platforms, and vending machine areas (but not controls)....
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Other Accessibility Web Sites
American Trails http://www.americantrails.org/resources/accessible/ National Center on Accessibility http://ncaonline.org/trails/ USDA Forest Service—Accessibility http://www.fs.fed.us...
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SELF-EVALUATION {35.105}
SELF-EVALUATION {35.105} By January 26, 1993 Services, policies, practices and effects thereof Public participation and comment If 50 + employees, keep on...