The ADA requires all telephone emergency services to provide direct, equal access to their services for people with disabilities who use a TTY....
Search Results "TTY Keypad"
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J) Calling 9‒1‒1 and Other Emergency Services
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11B-217.4.1 Bank requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with Section 11B-704.4 shall be provided at that bank....
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11B-217.4.1 Bank requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with Section 11B-704.4 shall be provided at that bank....
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C. Equipment and Features to Provide Direct and Equal Access to Emergency Communications Services
Now that you have a basic understanding of how TTY communications work, let’s look at how Title II of the ADA’s requirements translate to what PSAPs need to do....
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1. What does direct and equal access mean?
“Direct access” means that PSAPs must directly receive TTY calls without relying on an outside relay service or third-party services....
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Section 35.161 Telecommunications (Section-by-Section Analysis)
The Department proposes to redesignate current § 35.161 as § 35.161(a), and to replace the term "Telecommunication devices for the deaf (TDD's)" with "text telephones (TTYs)." ...
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§ 1194.23(b)
(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols....
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407.3.3 Numeric Keys (Section-by-Section Analysis)
407.3.3 Numeric Keys (Section-by-Section Analysis) This section proposes to require numeric keys, where provided, to be arranged in a 12-key ascending or descending keyboard...
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Section 35.161 Telecommunications. (Section-by-Section Analysis)
Public comment was universally supportive of this change in nomenclature to TTY....
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11B-217.4.8 Detention and correctional facilities
In detention and correctional facilities, where at least one pay telephone is provided in a secured area used only by detainees or inmates and security personnel, at least one TTY shall...
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E. Training
Training PSAPs must train their call takers to effectively recognize and process TTY calls....
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D. Beyond TTYs: Providing 9-1-1 and Emergency Services Via New Communication Technologies
Some people who have hearing disabilities do not have access to TTYs....
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Public Telephones
[See subsections ...]
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TELEPHONE EMERGENCY SERVICES {35.162}
TELEPHONE EMERGENCY SERVICES {35.162} “Telephone emergency services, including 911 services, shall provide direct access to individuals who use TDD’s and computer modems.”
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4.1.3(17)(c)(i)
(i) if a total number of four or more public pay telephones (including both interior and exterior phones) is provided at a site, and at least one is in an interior location, then at...
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§ 1194.23(a)
(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic...
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Access for 9-1-1 and Telephone Emergency Services
U.S. Department of Justice Civil Rights Division Disability Rights Section Americans with Disabilities Act Access for 9-1-1 and Telephone Emergency Services
- Access for 9-1-1 and Telephone Emergency Services
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Q: If a PSAP complies with a State law, which requires only one TTY per PSAP, is that PSAP also in compliance with the ADA?
Some State laws require only one TTY per PSAP....
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I5
Is there a sign at each pay phone or pay phone bank for the shelter directing people to the nearest TTY? [ADA Standards § 4.30.7 (3); 4.31.9(3)] Yes No...
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11B-217.4.5 Rest stops, emergency roadside stops, and service plazas
Where at least one public pay telephone is provided at a public rest stop, emergency roadside stop, or service plaza, at least one public TTY shall be provided....
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707.6.2 Numeric Keys
Numeric keys shall be arranged in a 12-key ascending or descending telephone keypad layout. The number five key shall be tactilely distinct from the other keys....
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707.6.2 Numeric Keys
Numeric keys shall be arranged in a 12-key ascending or descending telephone keypad layout. The number five key shall be tactilely distinct from the other keys....