(c) As a carrier at a U.S. airport, you must, on request, in cooperation with the airport operator, provide for escorting a passenger with a service animal to an animal relief area provided...
Search Results "Customer Service"
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§382.91(c)
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§382.13(a)
(a) As a carrier, you must modify your policies, practices, and facilities when needed to provide nondiscriminatory service to a particular individual with a disability, consistent with...
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§382.11(b)
(b) As an indirect carrier, you must comply with §§382.17 through 382.157 of this part when providing facilities or services to passengers that would have otherwise been provided by a direct...
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§382.33(a)
., advance notice requirements for certain services permitted by §382.27)....
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Audio description of exhibits
Advertise that this service is available and how to access it. See 28 C.F.R. § 36.303....
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Undue Burden
means significant difficulty or expense and along with "fundamental alteration" establishes the limitation on a public accommodation with regard to the provision of auxiliary aids and services...
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Sec. 12132. Discrimination. [Section 202]
Subject to the provisions of this subchapter, no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of services...
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5.2 Cost Not Included:
• Utility connection or service district fees....
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§ 35.139(a)
(a) This part does not require a public entity to permit an individual to participate in or benefit from the services, programs, or activities of that public entity when that individual...
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§ 37.131(a)(2)(ii)
(ii) At end stations and other stations in outlying areas, the entity may designate circles with radii of up to 11/2 miles as part of its service area, based on local circumstances....
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§ 37.189(d)
(d) If the individual with a disability does not provide the advance notice the operator requires under paragraph (a) of this section, the operator shall nevertheless provide the service...
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502.5 Vertical Clearance
Signs provided at entrances to parking facilities informing drivers of clearances and the location of van accessible parking spaces can provide useful customer assistance....
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Usable (Section-by-Section Analysis)
Telecommunications equipment or customer premises equipment is made usable to a purchaser by having instructions; except for the simplest device, it would not be usable by anyone without...
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Accessible Route to Miniature Golf Course Holes
One commenter noted that permitting accessible holes with breaks in sequence would enable customers with disabilities to enjoy the landscaping, water and theme elements of the miniature...
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Measures and Procedures
Measures and Procedures A custom-built modular, transfer station was designed and built and consisted of a height adjustable platform capable of a range between 10” to 29” with increments...
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Social Skills
This can affect the person's ability to adhere to conduct standards, work effectively with supervisors, or interact with coworkers or customers....
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Summary: What Every Playground Owner Should Know About the Accessibility of Their Playground Surfaces
The planning team should talk to customers and visit installations to find out what issues may have come up with installation and maintenance. ...
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Purchase of multiple tickets. (Section-by-Section Analysis)
insufficient unsold seats to provide three additional contiguous seats per wheelchair space or a ticket office restricts sales of tickets to a particular event to less than four tickets per customer...
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Purchase of multiple tickets. (Section-by-Section Analysis)
insufficient unsold seats to provide three additional contiguous seats per wheelchair space or a ticket office restricts sales of tickets to a particular event to less than four tickets per customer...
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Commercial Facilities
(iii) Railroad locomotives, railroad freight cars, railroad cabooses, commuter or intercity passenger rail cars (including coaches, dining cars, sleeping cars, lounge cars, and food service...
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Alterations: ADA Standard Section 233.3.4
Section 233.3.4: covers scoping requirements in the current ADA Standards for alterations to residential facilities.
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11B-209.2.2 Bus loading zones
These terms refer to public transportation services provided by public or private entities, respectively....
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11B-209.2.2 Bus loading zones
These terms refer to public transportation services provided by public or private entities, respectively....
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602.3 Electronic Support Documentation
Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated...