Telecommunications equipment or customer premises equipment is made usable to a purchaser by having instructions; except for the simplest device, it would not be usable by anyone without...
Search Results "Customer Service"
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Usable (Section-by-Section Analysis)
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Accessible Route to Miniature Golf Course Holes
One commenter noted that permitting accessible holes with breaks in sequence would enable customers with disabilities to enjoy the landscaping, water and theme elements of the miniature...
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Measures and Procedures
Measures and Procedures A custom-built modular, transfer station was designed and built and consisted of a height adjustable platform capable of a range between 10” to 29” with increments...
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Social Skills
This can affect the person's ability to adhere to conduct standards, work effectively with supervisors, or interact with coworkers or customers....
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Summary: What Every Playground Owner Should Know About the Accessibility of Their Playground Surfaces
The planning team should talk to customers and visit installations to find out what issues may have come up with installation and maintenance. ...
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Purchase of multiple tickets. (Section-by-Section Analysis)
insufficient unsold seats to provide three additional contiguous seats per wheelchair space or a ticket office restricts sales of tickets to a particular event to less than four tickets per customer...
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Purchase of multiple tickets. (Section-by-Section Analysis)
insufficient unsold seats to provide three additional contiguous seats per wheelchair space or a ticket office restricts sales of tickets to a particular event to less than four tickets per customer...
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Commercial Facilities
(iii) Railroad locomotives, railroad freight cars, railroad cabooses, commuter or intercity passenger rail cars (including coaches, dining cars, sleeping cars, lounge cars, and food service...
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Alterations: ADA Standard Section 233.3.4
Section 233.3.4: covers scoping requirements in the current ADA Standards for alterations to residential facilities.
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11B-209.2.2 Bus loading zones
These terms refer to public transportation services provided by public or private entities, respectively....
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11B-209.2.2 Bus loading zones
These terms refer to public transportation services provided by public or private entities, respectively....
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602.3 Electronic Support Documentation
Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated...
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FORCED ACCEPTANCE {35.130}
FORCED ACCEPTANCE {35.130} “Nothing in this part shall be construed to require an individual with a disability to accept an accommodation, aid, service, opportunity, or benefit provided...
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§ 36.303(d)(1)(iv)
(iv) A public accommodation shall respond to telephone calls from a telecommunications relay service established under title IV of the Americans with Disabilities Act in the same manner...
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§8.6(b)
and implement procedures to ensure that interested persons (including persons with impaired vision or hearing) can obtain information concerning the existence and location of accessible services...
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§104.52(c) Emergency treatment for the hearing impaired
A recipient hospital that provides health services or benefits shall establish a procedure for effective communication with persons with impaired hearing for the purpose of providing emergency...
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12162(a)(4)(B)(i)
(i) if such train includes a bi-level lounge car purchased after July 26, 1990, table service in such lounge car shall be provided to individuals who use wheelchairs and to other passengers...
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§35.190(b)(8)
(8) Department of Transportation: all programs, services, and regulatory activities relating to transportation, including highways, public transportation, traffic management (non-law enforcement...
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§35.130(b)(1)(iii)
(iii) Provide a qualified individual with a disability with an aid, benefit, or service that is not as effective in affording equal opportunity to obtain the same result, to gain the same...
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Recreation Site
An area that is improved, developed, or otherwise identified for recreation and that has a development scale of 0, 1, 2, 3, 4, or 5 (See Forest Service Handbook 2309.13, Chapter 10 – Exhibit...
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§100.50(b)(2)
(2) Discriminate in the terms, conditions or privileges of sale or rental of a dwelling, or in the provision of services or facilities in connection with sales or rentals, because of race...
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§100.65(b)(4)
(4) Limiting the use of privileges, services or facilities associated with a dwelling because of race, color, religion, sex, handicap, familial status, or national origin of an owner, tenant...
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§ 35.130(b)(1)(iii)
(iii) Provide a qualified individual with a disability with an aid, benefit, or service that is not as effective in affording equal opportunity to obtain the same result, to gain the same...
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§ 35.190(b)(8) Department of Transportation
(8) Department of Transportation: All programs, services, and regulatory activities relating to transportation, including highways, public transportation, traffic management (non-law enforcement...