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603 Support Services
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603 Support Services
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Service Animals
A clear policy permitting service animals can help ensure that staff are aware of their obligation to allow access to customers using service animals....
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904.5 Food Service Lines
Counters in food service lines shall comply with 904.5....
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904.5 Food Service Lines
Counters in food service lines shall comply with 904.5....
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What about service animals in training?
Although “service animals in training” are not pets, the ACAA does not include them, because “in training” status indicates that they do not yet meet the legal definition of service animal...
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Q: What types of telephone emergency services are covered by Title II of the ADA?
Q: What types of telephone emergency services are covered by Title II of the ADA?...
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IV. Eligibility for Goods and Services
In providing goods and services, a public accommodation may not use eligibility requirements that exclude or segregate individuals with disabilities, unless the requirements are necessary...
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Section 508 Awareness Video
The Section 508 regulation applies to every electronic document or file you produce at your workplace. There are numerous techniques that you can use to ensure that thedocuments...
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"Service Animal" (Section-by-Section Analysis)
alter the nature of the service, program, or activity. 28 CFR 35.130(b)(7). ...
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Improving Customer Service for People with Disabilities Video
This film was produced by the West Suburban Chamber of Commerce and Industry Foundation, in cooperation with the Illinois Department of Human Services Division of Rehabilitation Services...
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Auxiliary aids and services
Auxiliary aids and services includes—(1) Qualified interpreters on-site or through video remote interpreting (VRI) services; notetakers; real-time computer-aided transcription services;...
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11B-904.4 Sales and service counters
Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2....
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Commuter Bus Service
The definition of "commuter bus service'' is important because the ADA does not require complementary paratransit to be provided with respect to commuter bus service operated by public entities...
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M301.4.2 Clearance Around Base
The base of the equipment shall provide a clearance 6 inches (150 mm) high minimum measured from the floor and 36 inches (915 mm) deep minimum measured from the edge of the examination surface...
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Counters: ADA Standard Section 227.3
Section 227.3 covers scoping requirements in the current ADA Standards for counters.
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"Service Animal" (Section-by-Section Analysis)
The Department is proposing to amend the definition of "service animal" in § 36.104 of the current regulation, which is defined as, "any guide dog, signal dog, or other animal individually...
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A. ADA Coverage of Telephone Emergency Services
ADA Coverage of Telephone Emergency Services Title II of the ADA covers telephone emergency service providers and other State and local government entities and instrumentalities....
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M301.4.2 Clearance Around Base
The base of diagnostic equipment shall provide a clearance 6 inches (150 mm) high minimum measured from the floor and 36 inches (915 mm) deep minimum measured from the edge of the examination...
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
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11B-227.3 Counters
Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4....
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§35.162 Telephone emergency services
§35.162 Telephone emergency services. Telephone emergency services, including 911 services, shall provide direct access to individuals who use TDD's and computer modems....