Search Results "Web-Based Service"

• Webinars, Videos, and Training > Spirit of the ADA
  Improving Customer Service for People with Disabilities Video
  

  This film was produced by the West Suburban Chamber of Commerce and Industry Foundation, in cooperation with the Illinois Department of Human Services Division of Rehabilitation Services...

• Federal Documents > Technical Assistance > Frequently Asked Questions about Service Animals and the ADA
  Q9. Who is responsible for the care and supervision of a service animal?

  Who is responsible for the care and supervision of a service animal? A....

• Federal Documents > Regulations > 28 CFR Part 36 Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities (2010 ADA Title III Regulations with amendments issued through Dec. 2016)
  "Service Animal'' (Section-by-Section Analysis)

  ‘‘Service Animal'' (Section-by-Section Analysis) Section 36.104 of the 1991 title III regulation defines a ‘‘service animal'' as ‘‘any guide dog, signal dog, or other animal individually...

• Federal Documents > Technical Assistance > ADA Best Practices Tool Kit for State and Local Governments
  Chapter 5 Website Accessibility Under Title II of the ADA

  In this chapter, you will learn how the nondiscrimination requirements of Title II of the ADA apply to state and local government websites.1 Chapter 5 answers the following...

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  504.4 Templates

  Where templates are provided, templates allowing content creation that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by...

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  504.3 Prompts

  Authoring tools shall provide a mode of operation that prompts authors to create content that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG...

• Rulemaking Process Documents > NPRMS > 36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
  504.3 Prompts

  Authoring tools shall provide a mode of operation that prompts authors to create content that conforms to all Level A and Level AA Success Criteria and all Conformance Requirements...

• Rulemaking Process Documents > NPRMS > 36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
  504.4 Templates

  Where templates are provided, templates allowing content creation that conforms to all Level A and Level AA Success Criteria and all Conformance Requirements in WCAG 2.0...

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  Platform Accessibility Services

  Services provided by a platform enabling interoperability with assistive technology. Examples are Application Programming Interfaces (API) and the Document Object Model (DOM)....

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  Platform Accessibility Services

  Services provided by a platform enabling interoperability with assistive technology. Examples are Application Programming Interfaces (API) and the Document Object Model (DOM)....

• Rulemaking Process Documents > NPRMS > 36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
  Platform Accessibility Services

  Services provided by a platform enabling interoperability with assistive technology. Examples are Application Programming Interfaces (API) and the Document Object Model (DOM)....

• Rulemaking Process Documents > NPRMS > 36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
  Platform Accessibility Services

  Services provided by a platform enabling interoperability with assistive technology. Examples are Application Programming Interfaces (API) and the Document Object Model (DOM)....

• Rulemaking Process Documents > NPRMS > 36 CFR Part 1195 Proposed Accessibility Standards for Medical Diagnostic Equipment NPRM
  M301.4.2 Clearance Around Base

  The base of the equipment shall provide a clearance 6 inches (150 mm) high minimum measured from the floor and 36 inches (915 mm) deep minimum measured from the edge of the examination surface...

• Federal Documents > Preamble to Regulations > 28 CFR Part 36, Appendix B: Preamble to Regulation on Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities (1991 ADA Title III Regulations Preamble)
  Service animal (Section-By-Section Analysis and Response to Comments)

  "Service animal.'' The term "service animal'' encompasses any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability....

• Federal Documents > Standards > 36 CFR Part 1195 Standards for Accessible Medical Diagnostic Equipment
  M301.4.2 Clearance Around Base

  The base of diagnostic equipment shall provide a clearance 6 inches (150 mm) high minimum measured from the floor and 36 inches (915 mm) deep minimum measured from the edge of the examination...

• State and Local Documents > Codes and Standards > 2016 California Standards for Accessible Design Pocket Guide - Eff. Jan. 1, 2017
  SELF-SERVICE STORAGE

  Building or facility designed and used for the purpose of renting or leasing individual storage spaces to customers for the purpose of storing and removing personal property on a self-service...

• Federal Documents > Preamble to Regulations > 14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act): Preamble and Section-by-Section Analysis (with amendments issued through July 2010)
  Are airline personnel responsible for the care and feeding of service animals?

  Airline personnel are not required to provide care, food, or special facilities for service animals....

• Federal Documents > Regulations > 49 CFR Parts 37 & 38 - Department of Transportation (DOT) ADA Regulations
  § 37.3 Commuter bus service

  Commuter bus service means fixed route bus service, characterized by service predominantly in one direction during peak periods, limited stops, use of multi-ride tickets, and routes of extended...

• Federal Documents > Regulations > 28 CFR Part 36 Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities (2010 ADA Title III Regulations with amendments issued through Dec. 2016)
  Retain term "service animal.'' (Section-by-Section Analysis)

  Retain term ‘‘service animal.''...

• Federal Documents > Regulations > 28 CFR Part 35 Nondiscrimination on the Basis of Disability in State and Local Government Services (2010 ADA Title II Regulations with amendments issued through Aug. 2016)
  Retain term "service animal." (Section-by-Section Analysis)

  Retain term "service animal." Some commenters asserted that the term ‘‘assistance animal'' is a term of art and should replace the term ‘‘service animal.''...

• State and Local Documents > Codes and Standards > 2013 California Standards for Accessible Design Pocket Guide
  11B-206.4.8 Service entrances

  11B-206.4.8 Service entrances.  If a service entrance is the only entrance to a building or to a tenancy in a facility, that entrance shall comply with Section 11B-404....

• Federal Documents > Regulations > 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Programs or Activities Receiving Federal Financial Assistance (with amendments issued through Aug. 2015)
  §27.5 Commercial service airport

  Commercial service airport means an airport that is defined as a commercial service airport for purposes of the Federal Aviation Administration's Airport Improvement Program and that enplanes...

• Federal Documents > Regulations > 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Programs or Activities Receiving Federal Financial Assistance (with amendments issued through Aug. 2015)
  §27.5 Special service system

  Special service system means a transportation system specifically designed to serve the needs of persons who, by reason of disability, are physically unable to use bus systems designed for...

• Federal Documents > Regulations > 49 CFR Part 37 - Transportation for Individuals With Disabilities; Reasonable Modification of Policies and Practices
  § 37.3 Origin-to-destination service

  Origin-to-destination service means providing service from a passenger's origin to the passenger's destination....