Legal Requirements and Customer Service This manual highlights the difference between actions you must take according to the law as stated in part 382 and actions that you may choose...
Search Results "9-1-1 Service"
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Legal Requirements and Customer Service
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Self-Service Storage Facilities
Self-Service Storage Facilities Self-service storage facilities are not specifically addressed by ADAAG but where they are provided for rent by the public, access must be provided....
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15. I have always had a clearly posted "no pets" policy at my establishment. Do I still have to allow service animals?
A service animal is not a pet. The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability....
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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Q5. Does the ADA require service animals to be professionally trained?
Does the ADA require service animals to be professionally trained? A. No....
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§35.135 Personal devices and services
§35.135 Personal devices and services....
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
Prohibition against surcharges for use of a service animal....
- ACS Communication Access Realtime Translation (CART) Services
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What questions can a public entity ask to determine if a dog is a service animal?
In situations where it is not obvious that a dog is a service animal, a public entity may ask two questions: (1) is the dog a service animal required because of a disability?...
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
Prohibition against surcharges for use of a service animal....
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§ 37.35 Supplemental service for other transportation modes
[See subsections ...]
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Service Animals
Regardless of your carrier’s policies with respect to pets, carriers are required by law to permit passengers with a disability to be accompanied by service animals in the cabin....
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II-3.6200 Personal services and devices
II−3.6200 Personal services and devices....
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§382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...
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§ 382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...
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Providing minimal protection. (Section-by-Section Analysis)
Many commenters urged the removal of the ‘‘minimal protection'' language from the service animal definition for two reasons: (1) The phrase can be interpreted to allow any dog that is trained...
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How do I know if a passenger is a qualified individual with a disability who is entitled to bring a service animal in the cabin of the aircraft if the disability is not readily apparent?
Ask the passenger about his or her disability as it relates to the need for a service animal....
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§ 36.306 Personal devices and services.
accommodation to provide its customers, clients, or participants with personal devices, such as wheelchairs; individually prescribed devices, such as prescription eyeglasses or hearing aids; or services...
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Providing minimal protection. (Section-by-Section Analysis)
Many commenters urged the removal of the ‘‘minimal protection'' language from the service animal definition for two reasons: (1) The phrase can be interpreted to allow any dog that is trained...
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§ 35.135 Personal devices and services.
individuals with disabilities personal devices, such as wheelchairs; individually prescribed devices, such as prescription eyeglasses or hearing aids; readers for personal use or study; or services...
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Auxiliary aids and services (Section-by-Section Analysis)
"Auxiliary aids and services." Auxiliary aids and services include a wide range of services and devices for ensuring effective communication....
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Section 36.406(d) Social Service Establishments (Section-by-Section Analysis)
Transferring coverage of social service establishments from transient lodging to residential dwellings will alleviate conflicting requirements for social service providers. ...
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APPENDIX A. GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA)
GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA) A.1 General....