Commercial service airport means an airport that is defined as a commercial service airport for purposes of the Federal Aviation Administration's Airport Improvement Program and that enplanes...
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§27.5 Commercial service airport
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§ 37.3 Origin-to-destination service
Origin-to-destination service means providing service from a passenger's origin to the passenger's destination....
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11B-206.4.8 Service entrances
If a service entrance is the only entrance to a building or to a tenancy in a facility, that entrance shall comply with Section 11B-404....
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11B-206.4.8 Service entrances
If a service entrance is the only entrance to a building or to a tenancy in a facility, that entrance shall comply with Section 11B-404....
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8. Service Animals
Does the lodging facility allow persons with disabilities to use service animals, without imposing any extra charges or conditions, in guestroom/suites and all public areas of the facility...
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§104.4(b)(1)(i)
(i) Deny a qualified handicapped person the opportunity to participate in or benefit from the aid, benefit, or service;...
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1. Snow and Ice
Except in extreme conditions that rise to the level of a direct threat to the driver or others, a passenger's request for a paratransit driver to walk over a pathway that has not...
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1.6.3 Commercial Service Airport.
1.6.3 Commercial Service Airport. A public airport that enplanes 2,500 or more passengers annually and receives scheduled passenger aircraft service. (49 U.S.C. § 47102)(7))....
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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Legal Requirements and Customer Service
Legal Requirements and Customer Service This manual highlights the difference between actions you must take according to the law as stated in part 382 and actions that you may choose...
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§104.4(b)(1)(ii)
(ii) Afford a qualified handicapped person an opportunity to participate in or benefit from the aid, benefit, or service that is not equal to that afforded others;...
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Self-Service Storage Facilities
Self-Service Storage Facilities Self-service storage facilities are not specifically addressed by ADAAG but where they are provided for rent by the public, access must be provided....
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§ 36.302(c)(4) General requirements
The work or tasks performed by a service animal shall be directly related to the handler's disability. ...
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15. I have always had a clearly posted "no pets" policy at my establishment. Do I still have to allow service animals?
A service animal is not a pet. The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability....
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§35.135 Personal devices and services
§35.135 Personal devices and services....
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Q5. Does the ADA require service animals to be professionally trained?
Does the ADA require service animals to be professionally trained? A. No....
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What questions can a public entity ask to determine if a dog is a service animal?
In situations where it is not obvious that a dog is a service animal, a public entity may ask two questions: (1) is the dog a service animal required because of a disability?...
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
Prohibition against surcharges for use of a service animal....
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
Prohibition against surcharges for use of a service animal....
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Service Animals
Regardless of your carrier’s policies with respect to pets, carriers are required by law to permit passengers with a disability to be accompanied by service animals in the cabin....
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§ 37.35 Supplemental service for other transportation modes
[See subsections ...]
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How do I know if a passenger is a qualified individual with a disability who is entitled to bring a service animal in the cabin of the aircraft if the disability is not readily apparent?
Ask the passenger about his or her disability as it relates to the need for a service animal....
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APPENDIX A. GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA)
GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA) A.1 General....
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§382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...