The work or tasks performed by a service animal shall be directly related to the handler's disability. ...
Search Results "Customer Service"
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§ 36.302(c)(4) General requirements
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1.6.3 Commercial Service Airport.
1.6.3 Commercial Service Airport. A public airport that enplanes 2,500 or more passengers annually and receives scheduled passenger aircraft service. (49 U.S.C. § 47102)(7))....
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Self-Service Storage Facilities
Self-Service Storage Facilities Self-service storage facilities are not specifically addressed by ADAAG but where they are provided for rent by the public, access must be provided....
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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11B-904 Check-out aisles and sales and service counters
[See subsections ...]
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15. I have always had a clearly posted "no pets" policy at my establishment. Do I still have to allow service animals?
A service animal is not a pet. The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability....
- ACS Communication Access Realtime Translation (CART) Services
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§35.135 Personal devices and services
§35.135 Personal devices and services....
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Q5. Does the ADA require service animals to be professionally trained?
Does the ADA require service animals to be professionally trained? A. No....
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2. Types of Telephone Emergency Services Covered
All basic emergency services provided by public safety agencies are covered, including police, fire, and ambulance services....
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
Prohibition against surcharges for use of a service animal....
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Examples of meeting your “access to goods and services” obligation when physical barrier removal is not readily achievable
Providing home delivery or some alternative service may be required....
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
Prohibition against surcharges for use of a service animal....
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Assistive listening systems
• Assistive listening systems that are easily and discreetly obtained along with ushers who speak distinctly and at proper volume provide great help for people who are beginning to...
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Vertical clearance and protruding objects
• Entrances and aisles with adequate head clearance and minimal projections into the path of travel result in easier navigation for people with lessened visual acuity or those who...
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Printed materials
• Printed programs, advertisements, and brochures with large, clear type, in high contrast colors on solid backgrounds on satin- or matte-finish paper are more legible for people...
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§ 37.35 Supplemental service for other transportation modes
[See subsections ...]
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Service Animals
Regardless of your carrier’s policies with respect to pets, carriers are required by law to permit passengers with a disability to be accompanied by service animals in the cabin....
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II-3.6200 Personal services and devices
II−3.6200 Personal services and devices....
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§382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...
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§ 382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...
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225.3 Self-Service Storage Facilities
225.3 Self-Service Storage Facilities....
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F225.3 Self-Service Storage Facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table F225.3....
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225.3 Self-Service Storage Facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table 225.3....