Reasonable Modifications Businesses must make "reasonable modifications" in their policies, practices, or procedures when necessary so that people with disabilities can be their customers...
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Reasonable Modifications
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Assessing Your Facility
Assessing Your Facility The revised ADA regulations give businesses 18 months (until March 15, 2012) before they must comply with the 2010 Standards....
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VI. Final Regulatory Flexibility Analysis
Small businesses constitute the vast majority of firms in the movie exhibition industry....
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End Note
Good customer service practices that assist people with disabilities will bring repeat business from guests with disabilities, older travelers, and friends and families that accompany this...
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4. My pool already existed before the effective date of the new rule. What am I required to do to provide pool access to customers with mobility disabilities?
The ADA requires businesses to make existing pools accessible only when it is "readily achievable" to do so....
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24. Q: Are there tax credits or deductions available to help offset the costs associated with complying with the ADA?
A: To assist businesses in complying with the ADA, Section 44 of the IRS Code allows a tax credit for small businesses and Section 190 of the IRS Code allows a tax deduction for all businesses...
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V. PROVIDING TECHNICAL ASSISTANCE
between the business community and the disability community....
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Examples of Barrier Removal
Each business must decide on a case-by-case basis what constitutes "readily achievable" barrier removal for their business....
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207.1.1
207.1.1 Barriers at common or emergency entrances and exits of business establishments conducting business with the general public that are existing, under construction, or under contract...
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Customizing the readily achievable plan
In fact, the regulations acknowledge that business may “mix and match” to best meet their customers’ needs....
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Purchasing Goods and Services: What to Expect
Purchasing Goods and Services: What to Expect There are over seven million businesses in the United States that provide goods or services to the public, including grocery stores, retail...
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12. Does an employer have to grant every request for a reasonable accommodation?
essential function of a job as a reasonable accommodation, tolerate performance that does not meet its standards, or excuse violations of conduct rules that are job-related and consistent with business...
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c. Estimated Number and Type of Small Entities in the Movie Exhibition Industry
Businesses, Business Dynamics Statistics, Business Employment Dynamics, and Nonemployer Statistics. http://www.sba.gov/advocacy/849/12162 (last visited July 14, 2014). ...
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7. Q: Can I charge a maintenance or cleaning fee for customers who bring service animals into my business?
A: No. Neither a deposit nor a surcharge may be imposed on an individual with a disability as a condition to allowing a service animal to accompany the individual with a...
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3. b. Government Assistance
Government Assistance ADA BUSINESS CONNECTION U.S. Small Business Administration Office of Entrepreneurial Development, U.S....
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"We Welcome Service Animals" National Campaign Video
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For More Information
For more information about the ADA and business, visit the Department of Justice ADA Business Connection at www.ada.gov....
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§ 37.131(b)(1)
(1) The entity shall make reservation service available during at least all normal business hours of the entity's administrative offices, as well as during times, comparable to normal business...
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Effective Communication
Effective Communication Businesses must communicate effectively with customers who have vision, hearing, or speech disabilities....
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6. What if I can’t afford to install a fixed lift in my pool, or it would be difficult to do so?
If it is not readily achievable for a business to provide a fixed lift – that is, if it would be too difficult or expensive to make these changes – then a business may use other ways, such...
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Accessible Parking Spaces
When a business restripes a parking lot, it must provide accessible parking spaces as required by the ADA Standards for Accessible Design....
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Introduction
Introduction Meetings between businesses and people with disabilities – whether related to researching customer preferences, developing a business education curriculum, or discovering...
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Including Customers with Disabilities in the Process
And, there are reasons beyond equalizing opportunities that make this inclusion significant for businesses....
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202.3.3 Barriers at Common or Emergency Entrances and Exists
Barriers at common or emergency entrances and exits of business establishments conducting business with the general public that are existing, under construction, or under contract for construction...