following: Information on each individual´s duties and obligations under Title III of the ADA generally and with respect to the obligations to make reasonable modifications in policies...
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  Training
  
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  Section 36.302(e) Hotel Reservations (Section-by-Section Analysis)
  Section 36.302(e) Hotel Reservations (Section-by-Section Analysis) Section 36.302 of the 1991 title III regulation requires public accommodations to make reasonable modifications in policies... 
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  Ticket sales. (Section-by-Section Analysis)
  In the NPRM, the Department proposed, in § 35.138(a), a general rule that a public entity shall modify its policies, practices, or procedures to ensure that individuals with disabilities... 
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  About the Guide’s Author
  June Isaacson Kailes (http://www.jik.com) operates a Disability Policy Consulting practice and is the Associate Director, Harris Family Center for Disability and Health Policy at Western... 
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  Direct Threat
  A "direct threat" is a significant risk to the health or safety of others that cannot be eliminated or reduced to an acceptable level by modification of policies, practices, or procedures... 
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  20. Luggage and Packages
  A passenger's request for a fixed route or paratransit driver to assist with luggage or packages may be denied in those instances where it is not the normal policy or practice of the transportation... 
- NDMC White Paper: Mentoring as a Disability Inclusion Strategy
- Case Law/Legal Briefs compiled by the Southeast ADA Center
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  4. Obstructions
  For fixed route services, a passenger's request for a driver to position the vehicle to avoid obstructions to the passenger's ability to enter or leave the vehicle at a designated stop location... 
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  Notes
  Policies and Procedures Requiring a driver’s license to obtain a library card from the public library.... 
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  Hold-and-release of unsold accessible seating. (Section-by-Section Analysis)
  Is additional regulatory guidance required to eliminate discriminatory policies, practices and procedures related to the sale, hold, and release of accessible seating?... 
- Able Privilege, Re-Conceptualizing Disability: Alan Larson at TEDxSFA
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  19. What are the possible outcomes of mediation in the Program?
  Resolutions may include removing barriers, implementing compliant policies, conducting training, paying money to complainants, and/or providing a simple apology.... 
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  22. Navigating an Incline, or Around Obstacles
  These modifications would be granted subject, of course, to the proviso that such assistance would not cause a direct threat, or leave the vehicle unattended or out of visual observation... 
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  Miniature Horses
  A public entity shall make reasonable modifications in policies, practices, or procedures to permit the use of a miniature horse by an individual with a disability if the miniature horse... 
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  Restrictive Housing (Solitary Confinement)
  Similarly, in response to Department of Justice findings, Pennsylvania revised its policies to divert prisoners with serious mental health or developmental disabilities from solitary confinement... 
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  Disability Employment Initiative
  Department of Labor’s Office of Disability Employment Policy and Employment and Training Administration jointly fund and administer the first round of Disability Employment Initiative cooperative... 
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  25. Need for Return Trip Assistance
  The paratransit operator should generally provide such assistance, unless doing so would create a direct threat, or leave the vehicle unattended or out of visual observation for a lengthy... 
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  Issue: Local Laws, Ordinances, and Regulations
  City zoning policies were changed to permit this business to install a ramp at its entrance.... 
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  Overview
  These burdensome policies still exist, making it difficult or impossible for those who require accessible seats to purchase tickets, especially for popular events that sell out in minutes... 
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  §382.57(a)(4)
  (4) You must ensure that a passenger with a disability who requests an accessible automated kiosk is given priority access to any available accessible kiosk you own, lease, or... 
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  §382.83 Through what mechanisms do carriers make seating accommodations?
  [See subsections ...] 
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  382.83 Through what mechanisms do carriers make seating accommodations?
  382.83 Through what mechanisms do carriers make seating accommodations? ETA Editor's Note This section has no content in the original document. 
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  TTY
  TTY: h. Train staff to answer TTY calls correctly. See 28 C.F.R. § 36.303. 
 
              