Remember that communication may occur in different ways. Speaking, listening, reading, and writing are all common ways of communicating....
Search Results "Effective Communication"
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B. Speaking, Listening, Reading, and Writing: When Auxiliary Aids and Services Must be Provided
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B. Effective Communication
. § 12182(b)(2)(A)(iii), MSHA will provide to Patients and Companions who are deaf or hard of hearing any appropriate Auxiliary Aids and Services that are necessary for effective communication...
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§382.53(a)
(a)
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1. Face-to-Face Communications
For example, exchanging written notes may be effective when a deaf person asks for a copy of a form at the library....
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§382.53(b)
(b) The information you must provide under paragraph (a) of this section includes, but is not limited to, the following: Information concerning flight safety, ticketing, flight...
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2. Written Communications
Accessing written communications may be difficult for people who are blind or have low vision and individuals with other disabilities....
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3. Primary Consideration: Who Chooses the Auxiliary Aid or Service?
honor the choice of the individual with a disability, with certain exceptions.7 The individual with a disability is in the best position to determine what type of aid or service will be effective...
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§382.53(a)(1)
(1) As a U.S. carrier, you must ensure that passengers with a disability who identify themselves as persons needing visual or hearing assistance have prompt access to the same...
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§382.53(a)(2)
(2) As a foreign carrier, you must make this information available at each gate, ticketing area, and customer service desk that you own, lease, or control at any U.S. airport. At...
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4. Providing Qualified Interpreters and Qualified Readers
To be qualified, an interpreter must be able to convey communications effectively, accurately, and impartially, and use any necessary specialized vocabulary.8 Similarly, those serving...
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5. Television, Videos, Telephones, and Title II of the ADA
The effective communication requirement also covers public television programs, videos produced by a public entity, and telephone communications.10 These communications must be accessible...
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a. Public Television and Videos
If your local government produces public television programs or videos, they must be accessible. A common way of making them accessible to people who are unable to hear the audio...
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b. Telephone Communications
Public entities that use telephones must provide equally effective communication to individuals with disabilities....
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C. Qualified Interpreters
Depending on the complexity and nature of the communication, a qualified interpreter may be necessary to ensure effective communication for patients, companions, and visitors. ...
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C. Planning Ahead to Provide Effective Communication
Technology is changing, and much of the equipment needed to ensure effective communication is less expensive than it once was....
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May a family member be used to provide sign language interpretation for a person who is deaf?
Generally a public entity must provide an objective, qualified interpreter. However, a family member could be used in an emergency involving an imminent safety threat or where the...
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Do all print materials need to be available in large print and Braille or are they only required upon request?
Public entities are required to “make available appropriate auxiliary aids and services where necessary to ensure effective communication.”...
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Communicating with Customers
to communicate effectively in a convenience store....
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D. Notice to the Public
Within 60 days of the effective date of this Agreement, MSHA shall maintain signs of conspicuous size and print at all MSHA admitting stations, the emergency department, and wherever a Patient...
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Chapter 3 Addendum: Title II Checklist (General Effective Communication)
PURPOSE OF THIS CHECKLIST: This checklist is designed for use as an assessment of a state or local government’s provision of effective communication....
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E. Notice to MSHA Personnel and MSHA Affiliated Physicians
MSHA shall publish on its website a policy statement regarding MSHA’s policy for effective communication with persons who are deaf or hard of hearing. ...
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Text Telephone
Machinery or equipment that employs interactive graphic (i.e., typed) communications through the transmission of coded signals across the standard telephone network....
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H. MISCELLANEOUS
Per 28 CFR § 36.303(c)(1), the Cavs shall furnish appropriate auxiliary aids and services where necessary to ensure effective communication with individuals with disabilities....
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Vision Impairments
When communicating in real-time with people who have vision impairments, it is useful to know how alternative equipment works: Screen magnification software may distort “typical” Webpage...