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Withdrawn Technical Assistance: Common ADA Problems at Newly Constructed Lodging Facilities

[As of] December 21, 2017, the Department of Justice has withdrawn and, where applicable, removed from ADA.gov [this] technical assistance document. [This] document is outdated and does not fully reflect current law or has been replaced by a more up-to-date document. Withdrawal of a guidance document does not change covered entities’ legal responsibilities, as reflected in the ADA, its implementing regulations, and other binding legal requirements and judicial precedent. The Department will continue to fully and fairly enforce all laws within its jurisdiction, including the ADA.

Note: This document, portion of document or referenced document was published prior to the 2010 ADA Standards, and all or part of this information may only apply to Safe Harbored elements.

Accessible Routes - Interior and Exterior

Common Problem:

Both the exterior pedestrian routes (e.g., sidewalks, walkways and plazas) on a site that people use to travel from public transportation stops, from accessible parking spaces, from passenger loading zones, and from public streets and sidewalks to the accessible entrance(s), and the interior routes (e.g., hallways and corridors) throughout the lodging facility, are not usable by persons who use wheelchairs or other mobility aids, or who are unable to climb steps or stairs.

Result:

Because people who use wheelchairs, walkers, scooters or other mobility aids cannot climb steps or negotiate curbs, people with disabilities are often unable to travel safely into the lodging facility from public transportation, parking lots, passenger drop-off areas, and public streets and sidewalks without using a vehicular way. Once inside the lodging facility, people with disabilities cannot get through the facility to the guestrooms, conference rooms, toilet rooms, restaurants, or other various accessible elements and spaces.

Requirements:

At least one route that is a minimum of 36 inches wide without steps, stairs, or other abrupt level changes must be provided within the boundary of the lodging facility's property from an accessible entrance to the building to public transportation stops, accessible parking spaces, accessible passenger pick-up/drop-off areas, if provided, and public streets or sidewalks. Once inside the facility, an accessible route must be provided between an accessible entrance, lobby and the various accessible elements and spaces in the lodging facility. ADA Standards 4.1.2 (1); 4.1.3(1); 4.3.

Diagram showing ramp beside stairs
Diagram showing wheelchair user on curb ramp

At least one route that is a minimum of 36 inches wide without steps, stairs, or other abrupt level changes must be provided

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