Withdrawn Technical Assistance: Common ADA Problems at Newly Constructed Lodging Facilities

Signage

Common Problem:

For permanent rooms and spaces, identification signage is mounted in the wrong location and cannot be read by persons who are blind or have low vision.

Result:

Blind persons and persons with low vision will have difficulty locating rooms. If Braille and raised letter signs are mounted on doors instead of walls, blind persons and persons with low vision may be hurt by someone who is pushing a door open while they are trying to read a sign or they may not be able to find the sign.

Requirements:

Signs that are provided for all permanent rooms and spaces in the lodging facility must be mounted on the wall (not the door) adjacent to the latch side of the door and centered 60 inches above the floor so that they can be easily located by persons who are blind or who have low vision. Signs must include the same information in Braille, with raised lettering that forms a high contrast with the background of the sign. Signs should not be made of reflective materials such as brass, silver, gold, glass, or mirrored surfaces unless there is an additional properly located sign that complies with the Standards. ADA Standards 4.1.3(16)(a); 4.30.4; 4.30.5.