(b) If a passenger asks you to provide an on-board wheelchair on a particular flight, you must provide it if the aircraft being used for the flight has more than 60 passenger seats, even...
Search Results "Passenger Coach Car"
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§382.65(b)
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§382.125(c)
(c) You must provide for the checking and timely return of passengers' wheelchairs, other mobility aids, and other assistive devices as close as possible to the door of the aircraft, so...
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Height Above Finish Floor or Ground: ADA Standard Section 703.4.1
EXCEPTION: Tactile characters for elevator car controls shall not be required to comply with 703.4.1....
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§ 37.42(c)(2)
(2) Car-borne lifts;...
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§ 382.39 Provision of services and equipment
In no case shall carrier personnel hand-carry a passenger in order to provide boarding or deplaning assistance (i.e., directly pick up the passenger's body in the arms of one or more carrier...
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Are freight or service elevators required to comply?
When an elevator is used to provide a required accessible route between stories, it must meet requirements for passenger elevators....
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3. Private Property
Paratransit passengers may sometimes seek to be picked up on private property (e.g., in a gated community or parking lot, mobile home community, business or government facility where vehicle...
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3. Private Property
Paratransit passengers may sometimes seek to be picked up on private property (e.g., in a gated community or parking lot, mobile home community, business or government facility where vehicle...
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Complaints
Carrier personnel would have to refer a passenger with a disability-related complaint or problem to a CRO....
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Medical Certificates/Communicable Diseases
Some carriers questioned the objectivity or qualifications of a passenger’s physician to make a sound determination of whether it was safe for a passenger to travel....
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§ 37.87(e)
(e) Amtrak and commuter authorities purchasing or leasing used intercity or commuter rail cars that are not readily accessible to and usable by individuals with disabilities shall retain...
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§ 38.125(a)(1) General
All intercity rail cars, other than level entry cars, required to be accessible by §§38.111 (a) and (e) of this subpart shall provide a level-change mechanism or boarding device (e.g., lift...
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§382.55(a)
(a) All passengers, including those with disabilities, are subject to TSA security screening requirements at U.S. airports....
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§382.31(b)
(b) You may charge a passenger for the use of more than one seat if the passenger's size or condition (e.g., use of a stretcher) causes him or her to occupy the space of more than one seat...
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C. General Complaint Resolution Tips
First and foremost, you must not violate the civil rights of passengers with a disability....
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105.2.2 ASME
The majority of the requirements apply to the operational machinery not seen or used by elevator passengers....
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105.2.2 ASME
The majority of the requirements apply to the operational machinery not seen or used by elevator passengers....
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§382.83(a)(1)(ii)
(ii) At any time up until 24 hours before the scheduled departure of the flight, you must assign a seat meeting the requirements of this section to a passenger with a disability meeting...
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§382.83(a)(2)(iv)
(iv) If a passenger with a disability listed in §382.81 does not check in at least an hour before the standard check-in time for the general public, you must meet the individual's request...
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14. Payment
A passenger's request for a fixed route or paratransit driver to provide the transit service when the passenger with a disability cannot or refuses to pay the fare may be denied....
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14. Payment
A passenger's request for a fixed route or paratransit driver to provide the transit service when the passenger with a disability cannot or refuses to pay the fare may be denied....
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408.4.5 Illumination
Elevator car illumination shall comply with 407.4.5....
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408.4.4 Leveling
Elevator car leveling shall comply with 407.4.4....
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409.4.5 Illumination Levels
Elevator car illumination shall comply with 407.4.5....