ADA Accessible Architecture: Designing for Success Don't let ADA compliance issues set you back and cost you money! Discover how to avoid common mistakes and design for ADA...
Search Results "Customer Service"
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AIAU Accessible Architecture: Designing for Success (Parts 1-3)
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Top Caterers Services in Delhi Crafting Culinary Magic for Every Event
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ADA INFORMATION RESOURCES
“Reaching Out to Customers with Disabilities” explains the ADA’s requirements for businesses in a short 10-lesson online course (www.ada.gov/reachingout/intro1.htm)....
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The Americans with Disabilities Act Comprehensive Civil Rights Legislation
Both laws guarantee the right to “…full enjoyment of the goods, services, facilities, privileges, advantages or accommodations of any place of public accommodation...”...
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Written Complaints Received after the Trip
[Sec. 382.65(b)(3)] You should provide all information regarding written complaints -- and in general -- in a polite and respectful manner as a matter of high standards of customer service...
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E. Unfunded Mandates Reform Act
The statute also requires that members of the public with disabilities seeking information or services from a federal agency have access to and use of information and data that is comparable...
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Legal Authority
Section 255 of the Communications Act of 1934 (hereafter, “Section 255”), as amended, requires telecommunications equipment and services to be accessible to, and usable by, individuals with...
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382.3 What do the terms in this rule mean?
“Indirect air carrier” refers to a person not directly involved with the operation of aircraft who sells transportation services to the general public other than as the agent of a carrier...
- Panda TS.87 Lift & Slide Slim Profile Thermally Broken Corner Sample
- Panda TS.87 Thermally Broken Slim Profile Lift & Slide System
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Information and Communication Technology (ICT)
Examples of ICT include, but are not limited to: computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment...
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C203.1 General
Electronic content that is integral to the use of telecommunications or customer premises equipment shall conform to Level A and Level AA Success Criteria and Conformance Requirements in...
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Information and Communication Technology (ICT)
Examples of ICT include, but are not limited to: computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment...
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Information and Communication Technology (ICT)
Examples of ICT include, but are not limited to: computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment...
- EVSE LLC's Payment Module and Payment Station for Electric Vehicle (EV) Charging
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Ticket sales. (Section-by-Section Analysis)
frequent complaints that individuals with disabilities have not been able to purchase accessible seating over the Internet, and instead have had to engage in a laborious process of calling a customer...
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Ticket sales. (Section-by-Section Analysis)
frequent complaints that individuals with disabilities have not been able to purchase accessible seating over the Internet, and instead have had to engage in a laborious process of calling a customer...
- Acoustiguide Mobile Application Platform with Assistive Technology
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BACKGROUND
. §§ 12181-12189, to determine whether individuals with disabilities have full and equal enjoyment of the goods, services, facilities, privileges, advantages, and accommodations offered...
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Section 1193.39 Prohibited reduction of accessibility, usability and ompatibility
1193.39 provides that no change shall be undertaken which decreases or has the effect of decreasing the net accessibility, usability, and compatibility of telecommunications equipment or customer...
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14. Who in a school district participates in the determinations about the provision of auxiliary aids and services under Title II? Does the ultimate decision maker differ depending upon whether the student is covered by the IDEA, Title II, or both?
The Title II regulations do not designate a particular responsible person or group of people to make the determinations about the provision of auxiliary aids and services under Title II....
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28 CFR Part 35 Nondiscrimination on the Basis of Disability in State and Local Government Services (2010 ADA Title II Regulations with amendments issued through Aug. 2016)
DEPARTMENT OF JUSTICE 28 CFR Part 35 [CRT Docket No. 105; AG Order No. 3180–2010] RIN 1190–AA46 Nondiscrimination on the Basis of Disability in State and Local Government Services...
- Hamilton CapTel Captioned Telephone
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13. I do not need to fix it because I will help a disabled person get around barriers in my facility.
While it is good business practice to provide assistance to all your customers, and you are required to provide reasonable accommodations to people with disabilities, assisting individuals...